Compliance Advisory Director

Capital One; Greater London; Hybrid; GBP 140,000 - 210,000; Full time

Job summary

Capital One UK is seeking an experienced Compliance Advisory Director to lead senior-level compliance guidance across the UK business. The role focuses on regulatory understanding, risk management and ensuring outcomes align with regulatory expectations.

Based in London or Nottingham with a hybrid pattern, you will partner with senior executives to anticipate regulatory changes, oversee data protection issues and drive responsible business decisions that protect customers and the firm.

Qualifications

• Significant senior compliance advisory experience within UK financial services.
• Strong knowledge of the FCA regulatory framework.
• Hands-on experience with Consumer Duty and conduct risk.
• Expertise in UK GDPR and Data Protection Act 2018.
• Ability to challenge senior stakeholders and advise governance committees.
• Strategic, data-aware mindset focused on customer outcomes and risk mitigation.

Responsibilities

• Provide authoritative, pragmatic compliance advice on complex regulatory matters.
• Provide second-line challenge to business decisions, products and customer propositions.
• Develop relationships with senior stakeholders balancing commercial and regulatory needs.
• Maintain understanding of UK regulatory framework and translate into business requirements.
• Identify emerging regulatory risks and translate into requirements.
• Provide input into compliance monitoring, assurance and thematic reviews.
• Advise on data protection matters with the DPO and Legal teams.

Skills

Senior compliance advisory

FCA knowledge

Consumer Duty

GDPR & DP Act

Stakeholder management

Regulatory risk analysis

Job description

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Compliance Advisory Director

Job Title: Compliance Advisory Director

Location: London or Nottingham

Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote.

Our Mission

We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK.

About The Role

The Compliance Advisory Director provides senior-level compliance advice and counsel across the UK business, ensuring regulatory obligations are understood, embedded and effectively managed.

The role combines broad UK financial services compliance expertise with privacy experience, acting as a trusted adviser to senior executives and business leaders on complex regulatory, conduct, customer and data-related matters.

The role will help the UK business anticipate regulatory change, manage compliance risk and demonstrate good customer and regulatory outcomes, while providing effective oversight and challenge across the first and second lines of defence.

What You’ll Do

• Provide authoritative, pragmatic compliance advice on complex and emerging regulatory matters, acting as a senior escalation point for significant compliance issues and regulatory risk.
• Provide effective second-line challenge to business decisions, products, processes and customer propositions.
• Develop strong relationships with senior stakeholders, balancing commercial objectives with regulatory expectations.
• Maintain a strong understanding of the UK financial services regulatory framework and anticipate regulatory changes—including emerging technology and AI regulation— translating these into practical business requirements.
• Identify emerging regulatory risks and translate them into practical business requirements.
• Provide input into compliance monitoring, assurance and thematic reviews.
• Act as a senior compliance adviser on data protection matters, working closely with the DPO, Legal, Information Security and business teams.

What We’re Looking For

• Significant senior compliance advisory experience within UK financial services, backed by strong knowledge of the FCA regulatory framework.
• Extensive hands‑on experience with Consumer Duty, conduct risk, and translating complex regulatory requirements into practical business solutions.
• Deep expertise in UK GDPR and the Data Protection Act 2018, with practical experience conducting or overseeing data protection risk assessments.
• Proven ability to act as a constructive challenger and trusted adviser to senior stakeholders and executive governance committees.
• A strategic, data‑aware mindset with a strong focus on driving excellent customer outcomes and mitigating operational risks.
• Ability to distinguish between technical compliance and the regulator’s likely expectations, applying proportionate and risk‑based judgement.

Where And How You'll Work

This is a permanent position based in either our Nottingham or London office. We embrace a hybrid approach to work.

You’ll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days.

Our offices are designed to inspire and support you. At our Nottingham head office, you’ll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar.

What’s In It For You

We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career:

• Wealth & Future: Competitive pension and performance‑based bonus schemes
• Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days.
• Health: Access premium care through our private medical insurance.
• Family Support: We champion your milestones with enhanced parental leave.

A full list of our benefits is available here.

What You Should Know About How We Recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible.

We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business.

Our associate‑led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates.

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact [e-mail] All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder‑led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.