Complex Support Worker

Continuity of Care Services; Tunbridge Wells; On-site; GBP 23,000 - 26,000; Full time

Benefits offered by this job

Enhanced pay on Bank Holidays

Paid mileage

Job summary

Continuity of Care Services is hiring a Complex Support Worker in the Tunbridge Wells area to provide 1:1 care for a gentleman in his 50s living with brain injury. You will travel by car to community activities, support routines, and help with daily living, with mileage paid in addition to salary.

Full-time contract role with on-site shifts and a six-week onboarding process. The role requires a full UK driving licence, experience with behaviours that challenge, and the ability to work flexible

Qualifications

• Previous care experience is essential.
• Experience with adults who can display behaviours that challenge.
• Personal care is required.
• Medication administration.
• Meal preparation and snack provision.
• General household duties.
• Support with accessing the community.

Responsibilities

• Provide 1:1 care for the client in home and community.
• Assist with daily living activities and mobility.
• Support client with routines and outings in the Tunbridge Wells area.

Skills

Care experience

Driving licence

Communication skills

Flexible

Job description

Complex Support Worker

Hourly Rate: £16.00 to £17.95, with enhanced pay for public bank holidays and paid mileage

Hours: Full-time

Location: TN3

Job Type: Contract

Posting date: 11 Nov 2026

Closing date: 8 Dec 2026

Salary: £16.66 to £18.69 an hour

Shifts: Day shifts are 7:00am-7:00pm and night shifts are 7:00pm-7:00am (including a sleep‑in from 10:00pm-7:00am). You will be part of a team of support workers providing 1:1 care for this package. Flexibility is required to cover sickness and annual leave within the support team.

Onboarding: Prior to commencing employment, you will be required to complete the onboarding process, including induction and training. You will also have the opportunity to meet the client and his family, and to shadow existing staff to ensure you are fully prepared for the role. This process typically takes approximately six weeks; therefore, full‑time shifts are expected to commence at the beginning of September 2026.

Eligibility Criteria

• Due to the client's circumstances, we are only considering female applicants
• Previous care experience is essential
• Full UK driving licence and own car is essential
• Please note that you must be eligible to work in the UK. We do not offer sponsorship

About the Role

Continuity of Care Services is looking for a kind, compassionate, and reliable Complex Support Worker to support a gentleman in his 50s who is living with the effects of a traumatic brain injury. He has left‑sided weakness but remains mobile, and although he is cortically blind, he is able to see shadows and shapes. Support will be provided both in his home and out in the local community around the Tunbridge Wells area, helping him to live an active, meaningful, and enjoyable life. He has a great love of swimming, enjoys a variety of sports, and values spending time outdoors. He also enjoys getting out and about and appreciates having routine activities planned in advance, so good organisation and a positive, encouraging approach are important. You will be required to use your own car to support him with community activities, so being a calm and confident driver is essential. Mileage will be paid in addition to your salary. A contribution towards business car insurance will also be provided, as it is a requirement of the role.

Client Requirements

• Experience of working with adults who can display behaviours that challenge
• Personal care
• Medication Administration
• Meal preparation and snack provision
• General household domestic duties
• Support with accessing the community

We are looking for a Complex Support Worker who is genuinely passionate about care and prepared for the unexpected. At Continuity of Care Services, we value people who put individuals first and remain calm, confident, and compassionate in all situations.

Our client responds particularly well to complex support workers who speak English or Polish as these languages are familiar to him and help with communication, provide reassurance, and meet the client's individual care needs.

Desired Attributes

• Calm and reassuring Assertive
• Confident and can come up with creative solutions
• A team player
• Punctual
• Excellent communication skills
• Kind and compassionate

Advantage of Joining Our Team

• Fully funded and paid training and access to our training academy
• Higher than average rates of pay PLUS enhanced pay on Saturdays, Sundays and Bank Holidays
• Blue light card- subscription covered by us!
• Opportunities to take any Health and Social Care Qualifications Career progression
• DBS assistance
• £500 refer a friend scheme (terms & conditions apply)
• 24/7 counselling and support
• Meet & greet and shadow shifts to help settle into your new role
• Opportunities to speak to our Mental Health First Aiders
• Annual Saving Scheme
• EPA Programme (Smart Clinic)
• Annual Charity Events
• Pension Scheme with The People's pension
• Flexible working hours and local work available
• Company phone

Recruitment Process

Continuity of Care Services is a CQC regulated employer. As such, offers of employment will be subject to satisfactory references, enhanced DBS and other necessary checks. We will also require you to complete mandatory training before employment can begin- bespoke to each client's needs.

Proud member of the Disability Confident employer scheme.

About Disability Confident: Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.