Complex Physical Health Support Worker

Catalyst Care Group; Wales; On-site; GBP 10,000 - 40,000; Full time

Job summary

A community health services provider in the United Kingdom seeks a Complex Physical Health Support Worker to deliver compassionate care for individuals with neurological conditions and physical disabilities. Responsibilities include personal and clinical care, collaboration with health professionals, and a dedication to high standards of care. Applicants should have one year of experience in healthcare settings and possess a valid driving licence. Comprehensive training and development opportunities are offered.

Benefits

Fair Pay

Comprehensive training

Specialist clinical training

Qualifications

• One year of experience in healthcare settings helping people with complex needs.
• Good understanding of personal care and mobility support.
• Driving Licence is essential for community work.

Responsibilities

• Provide personal and clinical care including respiratory support.
• Deliver feeding support and manage catheter and stoma care.
• Work collaboratively with nurses and health professionals.

Skills

Compassionate care

Communication skills

Team player

Job description

Job Overview

Join Nurseline Community Services to provide compassionate, complex clinical care at home. We are looking for a dedicated Complex Physical Health Support Worker to support people living with neurological conditions, physical disabilities, chronic illnesses and long‑term health needs directly in their homes, ensuring care is both effective and reflective of our community values.

At Nurseline Community Services, part of the Catalyst Care Group, we are committed to providing expert complex care that transforms lives. We stand on the pillars of Compassion, Impact, and Community—values that guide our actions and our approach to compassionate care. We are seeking professionals who are passionate about making a significant difference in the lives of others while embodying these core values.

Key Responsibilities

• Provide personal and clinical care, including respiratory support (oxygen therapy, suctioning, tracheostomy care, CPAP/BiPAP).
• Deliver feeding support (NGT/PEG/gastronomy, pump feeding).
• Support with catheter and stoma care, toileting, continence needs.
• Promote safe mobility, skin integrity and pressure area care.
• Work collaboratively with nurses and wider health professionals.

Required Qualifications & Experience

• One year of previous experience in healthcare settings, in community or home‑based care supporting people with complex physical healthcare needs.
• Experience supporting people with long‑term or life‑limiting conditions.
• Good understanding of personal care, mobility support and infection control practices.
• Strong communication skills and ability to work as part of multidisciplinary team.
• Driving Licence is essential for community work and transport of the people we support.

Candidate Traits and Competencies

• Compassionate and empathetic with genuine desire to make a difference.
• Strong communicator and team player, able to handle sensitive situations with care.
• Flexible and resilient, able to work various shifts, including nights, weekends and holidays.
• Committed to continuous learning and feedback, ensuring high standards of care.

What We Offer

• Fair Pay that reflects your skills, quality and dedication.
• Comprehensive training and ongoing development – including structured competency sign‑off by accredited trainers, practical simulation and shadowing with nurses, as well as annual reassessments to maintain high standards.
• Specialist clinical training, supported by regular supervision from a dedicated Clinical Lead.
• The chance to make a real difference in the lives of the families we support.