Complex Needs Supported Housing Officer

Ackerman Pierce; Slough; On-site; GBP 60,000 - 80,000; Part time

Job summary

A community support organisation in Slough is looking for a dedicated Complex Needs Supported Housing Officer to assess individual needs and provide coordinated support for adults facing challenges such as homelessness and mental health issues. The ideal candidate will possess strong communication and organisational skills, alongside experience in working collaboratively within multi-agency environments. This position is crucial to ensuring service users receive timely and effective assistance tailored to their needs.

Qualifications

• Experience with mental health, homelessness, or social vulnerabilities is essential.
• Strong record-keeping skills are required.
• Knowledge of safeguarding and welfare systems is necessary.

Responsibilities

• Conduct assessments and develop person-centred support plans.
• Provide guidance and support to service users regarding welfare and housing.
• Monitor progress and liaise with teams to ensure coordinated care.
• Maintain accurate records per organisational policies.
• Support safeguarding and risk management processes.

Skills

Experience working with adults with complex needs

Strong organisational skills

Collaboration in a multi-agency environment

Excellent communication skills

Job description

Salary: £25/ Hour
Job type: Day to Day Cover
Location: Slough

Complex Needs Supported Housing Officer

We are a dedicated team supporting adults with complex needs, including those experiencing homelessness, mental health challenges, and social vulnerabilities. Our mission is to provide high-quality, person-centred support through coordinated, multi-agency approaches.

Role Overview

We are seeking a committed and organised Complex Needs Support Officer to join our office-based team. This role involves working directly with individuals to assess needs, coordinate support, and maintain accurate records, ensuring that service users receive holistic, timely, and effective assistance.

Key Responsibilities

• Conduct assessments and develop person-centred support plans for adults with complex needs.
• Provide guidance and support to service users, including welfare, housing, and community resources.
• Monitor progress and liaise with internal teams and external agencies to ensure coordinated care.
• Maintain detailed and accurate records in line with data protection and organisational policies.
• Support safeguarding and risk management processes.
• Attend team meetings, case reviews, and contribute to service improvement initiatives.

Person Specification

• Experience working with adults with complex needs, including mental health, homelessness, or social vulnerabilities.
• Strong organisational and record-keeping skills.
• Ability to work collaboratively in a multi-agency environment.
• Knowledge of safeguarding, housing, and welfare systems.
• Excellent communication skills and a compassionate, professional approach.