Complex Case Manager

NELFT NHS Foundation Trust; Grays; On-site; GBP 1,000 - 3,000; Full time

Job summary

A community health organization in the UK is seeking a Registered Nurse to provide management and care in a team setting. The ideal candidate will have a Specialist Practitioner qualification, leadership skills, and experience in community care. Responsibilities include supervising staff, managing complex cases, and delivering safe care. A valid UK driving licence is required. This role offers flexible working arrangements and supports staff wellbeing.

Benefits

Flexible working opportunities

Employee health and wellbeing support

Access to wellbeing ambassadors

Qualifications

• Registered Nurse with Specialist Practitioner qualification and community setting experience.
• Must possess a valid UK driving licence.
• Ability to manage and supervise staff effectively.

Responsibilities

• Support peers and locality lead while working independently.
• Supervise staff members and students.
• Provide case management for complex adult cases.
• Deliver safe care while being accountable.

Skills

Excellent clinical skills

Managerial skills

Leadership skills

Communication skills

Information Technology (IT) skills

Ability to travel between sites

Non-medical or community nursing prescribing

Job description

Overview

The post holder will be a Registered Nurse ideally with Specialist Practitioner qualification, and significant experience of working within the community setting. They will be required to hold experience and competence in all clinical skills offered in the community. They will be responsible for assessment, management, planning and delivery of care, including being professionally and legally accountable.

Responsibilities

• Support peers and locality lead and be an effective team member whilst working on their own initiative.
• Supervise staff members and students.
• Support the Operational Lead in the investigation and management of clinical incidents, complaints and maintaining safe staffing levels.
• Provide case management for a small caseload of highly complex adults on the Integrated Care Team (ICT) caseload with complex multi-diagnosis, high use of statutory services and already receiving face to face care from the ICT.
• Deliver safe care to users of service across the team and remain professionally and legally accountable.
• Line manage a team of Community Nurses and Health Care Support Workers; supervise and appraise staff members and students.
• Demonstrate excellent leadership and communication skills and the ability to travel between sites.

Qualifications and essential criteria

• Excellent clinical skills
• Managerial skills
• Leadership skills
• Communication skills
• Information Technology (IT) skills
• Ability to travel between sites
• Non-medical or community nursing prescribing

Other requirements

• Must possess a valid UK driving licence.
• Probationary period will apply.

Joining and organisation

Joining #TeamNELFT means you'll become part of a welcoming and supportive working environment. We are CQC rated Good and work towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway, providing community and mental health care to adults and children in these areas. The Trust has award-winning equality and diversity initiatives and staff health and wellbeing activities. We invest in development to support our staff and patients. We are a Level 3 Disability Confident Leader and have been recognised by Working Families Top 10 Employers and Carers UK Level 1 Accreditation.

Benefits

• Commitment to equality, diversity and flexible working opportunities including work-life balance.
• Support for flexible working arrangements (job share, part-time hours or other flexible patterns).
• Employee health and wellbeing support, including access to employee assistance programme and wellbeing ambassadors.
• Detailed information about wellbeing and benefits is available via the provided link.

Other statements

We recognise the Armed Forces community and have signed the Armed Forces Covenant with Gold Award status. We offer supportive policies, guaranteed interview schemes for veterans, Reservists and military spouses, and additional leave for Reservists.

Probation and High Cost Area

This post is subject to a probationary period.

High Cost Area Supplement - Fringe: This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (minimum payment £1,303 and maximum £2,198 per annum, pro rata for part time).