Complex Care Team Leader – Learning Disabilities, Autism, Mental health conditions & Trauma

Cura Care UK; North East; On-site; GBP 32,000; Part time

Job summary

A healthcare support provider in North East England seeks a Complex Care Team Leader. This part-time position involves leading a team providing care for adults with learning disabilities and trauma backgrounds. Key responsibilities include supervising staff, managing rotas, and ensuring compliance with CQC standards. Candidates should have a Level 3 Diploma in Health & Social Care and experience in a supervisory role. Competitive pay and opportunities for professional development are offered.

Benefits

Pension

Mileage reimbursement

Structured professional development

Qualifications

• Minimum Level 3 Diploma in Health & Social Care (or equivalent).
• Supervisory or team-leading experience.
• Strong understanding of CQC standards, safeguarding, MCA & DoLS.

Responsibilities

• Provide day-to-day leadership and supervision to support workers.
• Monitor daily records for accuracy and compliance.
• Act as first responder to emergencies.

Skills

Experience supporting adults with learning disabilities

Excellent communication skills

Organisational skills

Flexible under pressure

Education

Minimum Level 3 Diploma in Health & Social Care

Job description

Overview

Job Title: Complex Care Team Leader – Learning Disabilities, Autism, Mental health conditions & Trauma

Location: North East England (predominantly South of Tyne)

Hours: Part-time, covering 08:00–17:00 Monday–Sunday between two Team Leaders, with an expectation of alternate weekend working.

Rate of pay: £14:65 per hour (FTE £32,000 per annum for 42h/pw)

Responsible to: Registered Manager

Supervises: Wellbeing Support Practitioners

About us:

Cura Care UK provides high-quality, person-centred support for adults with learning disabilities, autism, mental health conditions and trauma backgrounds. Our goal is to enable people to live fulfilling lives, maintaining independence while receiving the right level of compassionate and skilled support.

We focus on individualised, trauma-informed, and strength based support that is underpinned by the 7 Keys to Citizenship.

We value respect, empathy, empowerment, teamwork, and reflection, ensuring our staff are well-supported through structured supervision, transparent communication, and consistent leadership. All staff have a robust face-to-face induction with additional outsourced, specialised training bespoke to the individuals we support.

Job Purpose

To provide operational leadership and supervision to staff delivering person-centred, strength-based support to adults with learning disabilities, autism, and trauma. The Team Leader will oversee rota management, staff performance, and service continuity, ensuring compliance with Cura Care UK’s quality framework and CQC standards, while being a visible point of contact for staff and families.

Key Responsibilities

• Leadership & Supervision
• • Provide day-to-day leadership, guidance, and supervision to support workers.
• • Conduct regular supervision sessions, spot checks, and observations to ensure high standards of care and compliance.
• • Lead team meetings, promote reflective practice, and support staff wellbeing.
• • Support the induction and competency sign-off of new staff.
• • Maintain a visible presence to support staff, individuals, and families.

Rota Management & Workforce Planning

• • Prepare and manage staff rotas to ensure safe, consistent coverage.
• • Respond to short-notice absences or emergencies by redeploying staff or stepping in when necessary.
• • Ensure appropriate skill mix and continuity for each individual supported.
• • Use electronic systems to record attendance, shifts, and updates accurately.

Quality, Safety & Governance

• • Monitor daily records, MAR charts, and risk assessments for accuracy and compliance.
• • Ensure care delivery meets Cura Care UK’s policies and CQC Fundamental Standards.
• • Participate in audits, quality reviews, and incident investigations; contribute to improvement actions.
• • Support the Registered Manager in preparing reports for audits, inspections, and governance reviews.

Person-Centred & Trauma-Informed Practice

• • Ensure every individual’s care plan and risk assessment reflects their communication needs, sensory profile, and trauma history.
• • Embed sensory and environmental adjustments (e.g., calm lighting, low-stimulation environments, predictable routines) into daily support.
• • Promote dignity, choice, and empowerment in every interaction.
• • Support positive risk-taking and skill development.

Emergency & Incident Response

• • Act as first responder to emergencies (e.g., health crises, behavioural incidents, or staffing issues).
• • Provide on-the-spot leadership, ensuring safety and immediate reporting.
• • Follow escalation protocols and liaise with professionals, families, and management as required.
• • Participate in the on-call rota if applicable.

Continuous Improvement & Development

• • Identify opportunities for improvement in service delivery, team performance, and communication.
• • Contribute to service development meetings and share learning from audits and incidents.
• • Support staff to achieve qualifications and maintain CPD records.
• • Model professional values and promote Cura Care UK’s mission and principles.

Person Specification

Essential:

• Experience supporting adults with learning disabilities, autism, mental health conditions and/or trauma. Personally, or professionally.
• Minimum Level 3 Diploma in Health & Social Care (or equivalent ).
• Supervisory or team-leading experience.
• Strong understanding of CQC standards, safeguarding, MCA & DoLS.
• Excellent communication, IT, and organisational skills.
• Flexible and calm under pressure; able to respond to emergencies.

Desirable:

• Working towards Level 5 Leadership & Management qualification.
• Knowledge of PBS or trauma-informed care approaches.
• Experience liaising with multidisciplinary teams.
• Experience supporting people with forensic or complex trauma backgrounds.
• Experience contributing to CQC inspections or audits.

Additional Information

• Enhanced DBS and full driving licence required.
• Pension, mileage reimbursement, and structured professional development provided.
• Supervision and appraisal held in line with Cura Care UK governance standards.

Why Join Cura Care UK?

• Lead a skilled, compassionate team making a tangible difference in people’s lives.
• Be part of a values-driven, trauma-informed organisation with strong governance and professional development.
• Gain autonomy and recognition within a growing, innovative support service.