Complex Care Support Worker

CJP Outreach Services; Queensbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading care provider in the United Kingdom, specializing in complex care, is seeking a dedicated female support worker to assist an 18-year-old with complex care needs at home. The role involves delivering personalized care tailored to the individual's unique requirements, including experience with medical feeding and handling. This part-time position offers a competitive rate and a nurturing work environment, with opportunities for employee support and wellbeing benefits. Join us in making a difference in the community.

Benefits

Competitive hourly rate (£13.50 per hour)

Fully paid DBS

Employee Wellbeing Scheme

Staff Discount Scheme

Reward & recognition programme

Refer a Friend Bonus

Qualifications

• Previous experience working within complex care or healthcare environment.
• Ability to work closely with families and healthcare networks.
• Experience in specific care needs for non-verbal individuals.

Responsibilities

• Deliver person-centred care tailored to individual needs.
• Assist with daily living activities and community access.
• Work closely with family and healthcare professionals.

Skills

Experience in complex care

Good general health

Experience with PEG feeding

Knowledge of cerebral palsy

Experience in tracheostomy care

Manual handling skills

Personal care skills

Job description

Highlights From Our Outstanding CQC Rating September 2025

• Safe: Proactive safety, robust safeguarding, and exceptional continuity of care.
• Caring: Families consistently praise our warm, respectful and compassionate staff.
• Responsive: People choose their own staff team and receive highly personalised support.
• Effective: Care is continuously reviewed and shaped around evolving needs and health goals.
• Well‑led: Inclusive, value‑driven leadership with strong monitoring and improvement systems.

Location - HX1

We are currently recruiting to add to our existing team due to an increase in care hours, supporting an 18‑year‑old young gentleman with complex care needs in his family home in Halifax.

This role offers 24 hours per week on a rolling rota, working 8am–4pm for 3 day shifts. You will also work 1 in 3 weekends. The rate of pay is £13.50 per hour.

O lives at home with his parents and younger sibling. He communicates using eye gaze technology and facial expressions, as he is non‑verbal. O uses his eyes to direct people to what he wants and enjoys making choices about his daily activities. He knows his own mind and is clear about his likes and dislikes.

O enjoys watching TV and DVDs, and his support worker helps him plan and complete other enjoyable activities when on shift. O accesses the community in his mobility vehicle, which his dad drives, and he also attends college, where he enjoys spending time with support staff.

Role Responsibilities

• The ideal candidate will have previous experience working within complex care or a healthcare environment and be in good general health, as the role involves moving and handling. You’ll work closely with O’s family and healthcare network to deliver person‑centred care tailored to his individual needs.
• Experience with PEG feeding, cerebral palsy, tracheostomy care (including suctioning and cough assist), use of nebulisers, manual handling, pressure care, and personal care would be highly beneficial to ensure the best possible support for O.

What We Offer

• Competitive hourly rate (£13.50 per hour)
• Fully paid DBS
• Employee Wellbeing Scheme – including face‑to‑face counselling and 24/7 helplines
• Staff Discount Scheme – save on shopping, fuel, and more
• L.O.V.E (Living Our Values Every Day) – reward & recognition programme
• Surprise Gifts of Kindness throughout the year
• In The Loop – our company app connecting the CJP community
• Refer a Friend Bonus – earn up to £500 for successful referrals

This role is open to female applicants only, in line with the Equality Act 2010 (Schedule 9, Part 1).

Apply now or call our friendly recruitment team on 01484 629935 for more information.

CJP Outreach Services – Outstanding Care and Support You Can Trust