Complex Care Support Worker

NHS; Oxford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider is seeking a Complex Care Support Worker in Oxford to assist a gentleman with complex needs due to a brain injury. Responsibilities include supporting daily routines, personal hygiene, medication administration, and emotional support. The ideal candidate is compassionate, reliable, and has experience in complex care. The role offers flexibility with working hours, competitive pay, and various benefits.

Benefits

Access to benefits and communication platform

Exclusive discounts at thousands of retailers

Wellness Centre and financial wellbeing support

Gym membership discounts

Employee Assistance Programme (EAP)

Qualifications

• Experience in complex care and managing challenging behaviours.
• Genuine passion for care and making a difference.
• Reliable, committed, and flexible approach.

Responsibilities

• Support with daily routines and use of hoists.
• Assist with personal hygiene and mobility.
• Administer medication and monitor health.
• Provide emotional support and companionship.
• Collaborate with healthcare professionals and family members.

Skills

Strong communication and interpersonal skills

Compassionate and empathetic nature

Experience in complex care

Ability to work independently

Ability to work as part of a team

Reliable and committed

Job description

We're offering an exciting opportunity for a support worker to work alongside a client with complex needs in Oxford. The role involves supporting a gentleman in his 40s who has complex needs due to a brain injury, including mobility issues, loss of vision on the right side and PEG feeding. The successful candidate will have experience in complex care and the ability to build a strong, supportive relationship through clear communication and empathy.

Main duties of the job

As a Complex Care Support Worker, you'll be responsible for supporting the client with daily routines, personal hygiene, mobility, medication administration, and emotional support. You'll collaborate with healthcare professionals and the client's family to ensure a comprehensive and personalized care plan. The role requires a compassionate, patient, and empathetic approach, as well as the ability to work independently and as part of a team.

About us

Libertatem Healthcare Group, a Sonderwell company, specialises in supporting individuals who have experienced personal injury or medical negligence. We are rated Outstanding by the Care Quality Commission and are a registered provider with CIW in Wales. The organisation is dedicated to delivering exceptional care and promoting independence for our clients.

Pay and Hours

Pay: £16.45 per hour weekdays, £17.48 per hour Saturdays, £18.51 per hour Sundays.

Hours: Up to 40 per week (08:00 – 20:00)

Role Description

You’ll be supporting a gentleman in his 40s with complex needs due to a brain injury, including mobility issues, loss of vision on the right side and PEG feeding. He lives in an adapted property with his family, loves football and enjoys spending time with them. Your role will be to support him physically and emotionally, helping him live life to the fullest.

What We’re Looking For

• A genuine passion for care and making a difference
• Strong communication and interpersonal skills
• Compassionate, patient, and empathetic nature
• Reliable, committed, and flexible approach
• Experience in complex care and managing challenging behaviours
• Ability to work independently and as part of a team

Key Responsibilities

• Support with daily routines and use of hoists
• Assist with personal hygiene and mobility
• Administer medication and monitor health
• Provide emotional support and companionship
• Maintain accurate care records
• Collaborate with healthcare professionals and family members

Benefits

• Access to our benefits and communication platform
• Exclusive discounts at thousands of retailers
• Wellness Centre and financial wellbeing support
• Gym membership and healthcare cash plan discounts
• Employee Assistance Programme (EAP)

Apply Now

If you’re passionate about making a difference and want to be part of a supportive, values‑driven team, we’d love to hear from you.

Contact

Email: [e-mail]

Person Specification

• The ideal candidate will have a genuine passion for care, strong communication and interpersonal skills, and experience in complex care and managing challenging behaviours. They should be reliable, committed, and flexible, with the ability to work independently and as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.