Complex Care Support Worker

NHS; Norwich; On-site; GBP 24,000 - 30,000; Full time

Job summary

A healthcare provider in the UK is seeking a Complex Care Support Worker to assist a young man with complex needs. This role involves providing both physical and emotional support, monitoring medical conditions, and following a detailed care plan. The ideal candidate should have experience in complex care and excellent interpersonal skills. The position offers up to 40 hours per week, focusing on making a substantial impact in the client's life.

Benefits

Access to benefits platform

Exclusive retailer discounts

Wellness Centre support

Gym membership discounts

Employee Assistance Programme (EAP)

Qualifications

• Proven ability to provide physical and emotional support in complex care settings.
• Experience with monitoring seizures and managing medication for complex needs.
• Capacity to work independently and collaboratively within a team.

Responsibilities

• Support a young man with complex needs in daily tasks and emotional wellbeing.
• Monitor and respond to seizures, following care plans with precision.
• Administer medication and provide reassurance during recovery.

Skills

Compassionate nature

Strong communication skills

Experience in complex care

Ability to build relationships

Job description

This is an exciting opportunity to join Libertatem Healthcare Group as a Complex Care Support Worker, supporting a young man with complex needs in Rockland St. Mary, Norfolk. You will be responsible for providing physical and emotional support to help him live life to the fullest, working as part of a dedicated and values-driven team.

Main duties of the job

As a Complex Care Support Worker, you will be supporting a young man in his 20s who has complex needs due to Alfie's syndrome and a spinal injury. This includes providing support for seizures, mobility issues, and learning difficulties. Your role will involve following a detailed care plan, monitoring and responding to seizures, providing manual handling assistance, administering medication, and ensuring a calm and attentive atmosphere. You will need experience in complex care and the ability to build a strong, supportive relationship through clear communication and empathy.

About us

Libertatem Healthcare Group is a company that specializes in supporting individuals who have experienced personal injury or medical negligence. They are committed to delivering exceptional care and promoting independence, with a focus on tailoring care packages to each client's needs. The company is proud to be rated Outstanding by the Care Quality Commission and is a registered provider with CIW in Wales.

Job responsibilities

Join Our Team as a Complex Care Support Worker – Make a Real Difference!

We’re offering an exciting opportunity for asupport worker to work alongside our client with complex needs inRockland St. Mary, Norfolk.

Hours: Waking nights, up to 40 hours per week (19:30 - 07:30)

About the Role

You’ll be supporting a young manin his 20's who has complex needs due to Alfie’s syndrome and spinal injury, including: seizures, mobility issues and learning difficulties. We're looking for someone with experience in complex care and the ability to build a strong, supportive relationship through clear communication and empathy.

He lives at home with his loving and lively family. He enjoys football, baking, quiz shows and chatting - his favourite topics range from Peppa Pig to world politics. He’s warm, funny, and truly inspiring. Your role will be to support him physically and emotionally, helping him live life to the fullest.

What We’re Looking For

Due to the client's needs, we’re seeking afemale support workerwith:

• Agenuine passionfor care and making a difference
• Strongcommunication and interpersonal skills
• Compassionate, patient, and empatheticnature
• Reliable, committed, and flexibleapproach
• Experience incomplex careand managing challenging behaviours
• Ability to workindependently and as part of a team

You’ll need to be confident working independently and collaboratively, with the ability to build a trusting relationship with the client and her family.

Key Responsibilities

• Following a detailed care plan with precision
• Monitoring and responding to seizures and epilepsy-related symptoms
• Administering rescue medication if required, according to the care plan
• Providing reassurance and safety during post-seizure recovery
• Supporting a daily/nightly bowel and urinary programme
• Managing mobility and physiotherapy exercises
• Delivering medication safely and accurately
• Using NG tube for drainage and bipap machine for breathing support
• Using suction equipment when needed
• Ensuring a calm and attentive atmosphere as the client may tire easily

Why Join Us?

As part ofLibertatem Healthcare Group (a Sonderwell company), you’ll be joining a team dedicated to delivering exceptional care and promoting independence.

Benefits include:

• Access to our benefits and communication platform
• Exclusive discounts at thousands of retailers
• Wellness Centre and financial wellbeing support
• Gym membership and healthcare cash plan discounts
• Employee Assistance Programme (EAP)

About Libertatem Healthcare

We specialise in supporting individuals who have experienced personal injury or medical negligence. Our care packages are tailored to each client, with independence and communication at the heart of everything we do.

Apply Now

If you’re passionate about making a difference and want to be part of a supportive, values-driven team, we’d love to hear from you.

Contact:[e-mail]

#Libertatem

Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.

We are proud to be ratedOUTSTANDINGby the Care Quality Commission and are a registered provider withCIW in Wales.

Person Specification

Qualifications

• You will need to have a genuine passion for care and making a difference, strong communication and interpersonal skills, a compassionate and empathetic nature, and experience in complex care and managing challenging behaviours. You should also be reliable, committed, and flexible, with the ability to work independently and as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.