Complex Care Support Worker

NHS; Merthyr Tydfil; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A dedicated healthcare provider in Merthyr Tydfil is seeking a Complex Care Support Worker to assist a young man with complex needs, including cerebral palsy and epilepsy. The role involves providing personal care, medication administration, and emotional support while collaborating with healthcare professionals. Ideal candidates should have experience in complex care, strong communication skills, and a compassionate nature. Pay starts at £15.14 per hour, with flexible shift options. Join a values-driven team focused on exceptional care and client independence.

Benefits

Access to benefits and communication platform

Exclusive discounts at thousands of retailers

Wellness Centre and financial wellbeing support

Gym membership and healthcare cash plan discounts

Employee Assistance Programme (EAP)

Qualifications

• Experience in complex care and managing challenging behaviours.
• Ability to build a strong, supportive relationship through clear communication and empathy.
• Genuine passion for care and making a difference.

Responsibilities

• Support with daily routines and use of hoists.
• Assist with personal hygiene and mobility.
• Administer medication and monitor health.
• Provide emotional support and companionship.
• Collaborate with healthcare professionals and family members.

Skills

Strong communication and interpersonal skills

Compassionate, patient, and empathetic nature

Experience in complex care

Ability to work independently and as part of a team

Reliable, committed, and flexible approach

Job description

Libertatem Healthcare Group is seeking a passionate and experienced Complex Care Support Worker to join their team in Merthyr Tydfil. The role involves providing comprehensive care and support to a young man with complex needs, including cerebral palsy, epilepsy, and mobility issues. You will be responsible for assisting with daily routines, personal care, medication administration, and emotional support, while collaborating closely with healthcare professionals and the client's family.

Main duties of the job

As a Complex Care Support Worker, you will be responsible for providing personalized care and support to a young man with complex needs, including cerebral palsy, epilepsy, and mobility issues. Your duties will include assisting with daily routines, personal hygiene, medication administration, and emotional support. You will work closely with healthcare professionals and the client's family to ensure the best possible care and promote the client's independence and quality of life.

About us

Libertatem Healthcare Group is a leading provider of complex care services, specializing in supporting individuals who have experienced personal injury or medical negligence. The organization is committed to delivering exceptional care and promoting independence, with a focus on client-centered, values-driven service. Libertatem Healthcare Group is proud to be rated 'Outstanding' by the Care Quality Commission and is a registered provider with CIW in Wales.

Job responsibilities

Join Our Team as a Complex Care Support Worker – Make a Real Difference!

We’re offering an exciting opportunity for a support worker to work alongside our client with complex needs in Merthyr Tydfil, county Borough.

Pay:£15.14 per hour weekdays, £16.22 per hour Saturdays & £17.30 per hour Sundays.

Hours:Full or part-time - up to 40 per week (12 or 24 hour shifts with sleeping nights, required seven days a week)

About the Role

You’ll be supporting a young man in his 20's who has complex needs due to a brain injury, including cerebral palsy, epilepsy and mobility issues. We're looking for someone with experience in complex care and the ability to build a strong, supportive relationship through clear communication and empathy.

He lives at home with his mum, her partner and the client’s dog, enjoys an active social life with his friends and attends church. Your role will be to support him physically and emotionally, helping him live life to the fullest.

What We’re Looking For

Due to the client's needs, we’re seeking a female support worker with:

• A genuine passion for care and making a difference
• Strong communication and interpersonal skills
• Compassionate, patient, and empathetic nature
• Reliable, committed, and flexible approach
• Experience in complex care and managing challenging behaviours
• Ability to work independently and as part of a team

You’ll need to be confident working independently and collaboratively, with the ability to build a trusting relationship with the client and her family.

Key Responsibilities

• Support with daily routines and use of hoists
• Assist with personal hygiene and mobility
• Administer medication and monitor health
• Provide emotional support and companionship
• Collaborate with healthcare professionals and family members

Why Join Us?

As part of Libertatem Healthcare Group (a Sonderwell company), you’ll be joining a team dedicated to delivering exceptional care and promoting independence.

Benefits include:

• Access to our benefits and communication platform
• Exclusive discounts at thousands of retailers
• Wellness Centre and financial wellbeing support
• Gym membership and healthcare cash plan discounts
• Employee Assistance Programme (EAP)

About Libertatem Healthcare

We specialise in supporting individuals who have experienced personal injury or medical negligence. Our care packages are tailored to each client, with independence and communication at the heart of everything we do.

Apply Now

If you’re passionate about making a difference and want to be part of a supportive, values-driven team, we’d love to hear from you.

Contact:[e-mail]

#Libertatem

Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that both adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work.

We are proud to be rated OUTSTANDING by the Care Quality Commission and are a registered provider with CIW in Wales.

Qualifications

• To be considered for this role, you should have experience in complex care and the ability to build a strong, supportive relationship with the client through clear communication and empathy. You should also possess a genuine passion for care, strong communication and interpersonal skills, a compassionate and patient nature, and the ability to work independently and as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.