Complex Care Maternity Support Worker

Mid and South Essex NHS Foundation Trust; Basildon; On-site; GBP 25,000; Full time

Job summary

A leading healthcare provider in England seeks a Complex Care Maternity Support Worker to join its Community Midwifery Team. In this role, you'll support midwives, providing critical information on maternal health and infant care to women and families, particularly those facing language barriers. The position is pivotal in enhancing access to services and ensuring high-quality support throughout the maternity journey. Competitive salary of £24,937 per annum is offered, with no visa sponsorship available.

Qualifications

• NVQ level 3 or 4 or relevant experience is essential.
• Experience of phlebotomy and newborn bloodspots is required.
• Evidence of IT competency and use of systems is needed.

Responsibilities

• Support midwives in delivering integrated maternity services.
• Provide information on infant feeding and maternal health.
• Liaise with community and hospital services.

Skills

Phlebotomy

Community services experience

IT competency

Independent working

Education

NVQ level 3 or 4

Job description

Mid and South Essex NHS Foundation Trust

Complex Care Maternity Support Worker

The closing date is 28 December 2025

Complex Care Maternity Support Worker - Community Midwifery

We have an exciting opportunity for a Complex Care Maternity Support Worker (MSW) to join our dedicated Community Midwifery Team, providing compassionate, high-quality care to women and families in the Thurrock area.

As an integral part of the multi-disciplinary team, you will contribute to delivering a seamless, patient-focused service that supports women throughout their maternity journey. Working within the Trust's policies, procedures, and philosophy of care, you will help ensure that all women receive equitable access to maternity services and information.

This role has been developed in response to the changing needs of our local population, with a particular focus on supporting vulnerable women and families, including those who may face language or cultural barriers when accessing maternity care.

The MBRRACE-UK report: "Saving Lives, Improving Mothers' Care 2024" highlighted that language barriers can significantly affect access to care and maternal outcomes. Within Thurrock, we have identified a growing number of women who may not have English as a first language or require additional support to understand and engage with maternity services.

This is a unique and rewarding opportunity to make a meaningful difference to women and families in our community, ensuring they receive the care, understanding, and support they need throughout their maternity experience.

Main duties of the job

As a Complex Care Maternity Support Worker, you will support midwives in the delivery of integrated maternity services to women and their families during pregnancy and the postnatal period. In this role, you will liaise with a range of community and hospital-based services to enhance the care offered to women and their families through the direct delivery of support and by acting as a key point of contact for advice and signposting.

Your role will help increase support for these patients by providing information and education on infant feeding, antenatal and postnatal care, maternal health during pregnancy, expectations of maternity services, and access to hospital-based maternity care.

As a Complex Care Maternity Support Worker, you will play a key role in bridging this gap by offering targeted support, information, and education around:

• Infant feeding and newborn care
• Antenatal and postnatal care
• Maternal health and wellbeing during pregnancy
• Accessing and navigating maternity hospital services

About us

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Job responsibilities

For more information on this varied and rewarding role, please see the attached job description and person specification.

We look forward to your application!

Please be advised that we reserve the right to close the vacancy early should a high number of applications be received.

Unfortunately, there is no Visa Sponsorship available for this role.

Person Specification

Education and qualifications

• NVQ level 3 or 4 or relevant experience
• Evidence of IT competency and use of systems

Knowledge and experience

• Experience of phlebotomy and newborn bloodspots
• Experience working in Community services or similar

Personal attributes and requirements

• Ability to work independently and elevate if required
• Driving licence and car available

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Mid and South Essex NHS Foundation Trust

£24,937 a yearPer Annum (Pro Rata for Part Time)