Complex Care Assistant

Alcedo Care Limited; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading home care provider in the UK is seeking a Complex Care Assistant to support individuals with complex health needs. The ideal candidate should have at least 6 months of hands-on care experience and be passionate about empowering independence in clients. The role offers flexible shifts and excellent pay rates between £14.75-£15.25 plus additional benefits. Join a team that values quality care and positive impact in the community.

Benefits

Paid pre-employment training

Enhanced bank holiday rates

Referral scheme earnings

Mileage contribution

Flexible working hours

24/7 Employee Assistance Programme

Structured career development with NVQs

Qualifications

• Experience in a UK care setting is essential.
• Confident in supporting clients with complex health needs.
• Ability to assist with PEG, tracheostomy, medication, and mobility.

Responsibilities

• Deliver high-quality, person-centred support to individuals.
• Empower independence and create moments of joy.
• Assist with household tasks and meal preparation.

Skills

Tracheostomy experience

6+ months hands-on care experience

Support with advanced health needs

Job description

As a people person, you will enjoy meeting and supporting a diverse range of people of all ages. To work with us as a Complex Care Assistant, you'll need to have at least 6 months of hands‑on care experience in a UK care setting - this helps us make sure you're confident and ready to support our clients with more advanced needs. The Complex Care Assistant role at Alcedo Care involves delivering high‑quality, person‑centred support to individuals with complex health needs, including spinal injuries, respiratory conditions, and neurological disorders. You'll be fully supported with expert training and competency sign‑off from our in-house team of Registered Nurses and our training team, giving you the confidence to excel in your role. From specialist care such as PEG and tracheostomy support to assisting with medication, mobility, meal preparation, and household tasks, you'll develop skills that truly make a difference. More than clinical care, this is about empowering independence and creating moments of joy – changing lives every single day.

We would love you to apply if you have tracheostomy experience, or a minimum of 6 months of care experience. Shifts are flexible where possible and we have opportunities for short shifts or 12‑hour shifts, days or nights.

Disability Confident – As a Disability Confident employer, we generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high‑volume, seasonal, and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people.

Excellent rates of pay £14.75‑£15.25 PLUS Pension PLUS Holiday Pay. Are you passionate about making a positive difference in people's lives? Do you have a caring nature, and desire to support individuals in their own homes as a Complex Care Assistant? Alcedo Care are proudly recognised as a Top 20 Rated Home Care Group for the past six years. You'll join our amazing team delivering quality care, making a real difference by enriching lives and supporting independence within your local community.

• Paid pre‑employment training
• Enhanced bank holiday rates
• Extra earnings through our referral scheme – £250 / referral
• Mileage contribution for drivers
• Flexible working hours (full‑time, part‑time and casual)
• Access to our Employee Assistance Programme for 24/7 wellbeing support
• We're proud of our strong family values and supportive culture. With over 24 branches across the North‑West, Lakes and Cumbria, Yorkshire, and Wales, we deliver more than a million care hours each year. Our award‑winning in‑house training team, including Registered Nurses, ensure you receive all the support and skills you need as a Complex Care Assistant, recognised nationally with the Princess Royal Training Award. We believe in helping you develop in your career with Alcedo Care. Through our Rising Stars programme, we offer structured development including fully funded NVQs and mentoring.