Complaints Team Leader

Lendable; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fintech company in the UK is seeking individuals who want to take ownership and make impactful decisions from day one. Join a team committed to developing innovative consumer finance products like loans and credit cards, solving problems effectively and working within small, resourceful teams. If you thrive in a dynamic environment and are ready to contribute to our mission of reshaping the financial landscape, we want you on board.

Responsibilities

• Take ownership across a broad remit.
• Make decisions that drive material impact on direction and success.

Job description

Job Description

About Lendable

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start :

• One of the UK’s newest unicorns with a team of just over 600 people
• Among the fastest-growing tech companies in the UK
• Profitable since 2017
• Backed by top investors including Balderton Capital and Goldman Sachs
• Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we’ve rebuilt the Big Three consumer finance products from scratch : loans, credit cards and car finance . We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do : we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

Join us if you want to

• Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1

Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions tha...