Compassionate Veterinary Receptionist & Client Care

Medivet Group; Dorking; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading veterinary care provider in Dorking is seeking a friendly veterinary receptionist to manage client interactions and ensure smooth operations. The role involves greeting clients, handling payments, and managing appointments. Ideal candidates will possess excellent customer service skills, a love for animals, and the ability to remain calm under pressure. Join a compassionate team dedicated to making a positive difference in pet care.

Benefits

Health cash plan

Life Assurance

Access to counselling

5 weeks annual leave

Paid ‘Day for You’

Interest free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products

Qualifications

• Excellent client facing and reception skills.
• Experience in team collaboration and building relationships.
• Ability to manage payments and cash up.

Responsibilities

• Ensure the practice is ready for opening and closing.
• Manage emergency appointment triaging and client communication.
• Carry out reception duties, greeting clients and updating records.

Skills

Client facing skills

Reception skills

Teamwork

Calm under pressure

Good numeracy

Online appointment systems

Job description

A leading veterinary care provider in Dorking is seeking a friendly veterinary receptionist to manage client interactions and ensure smooth operations. The role involves greeting clients, handling payments, and managing appointments. Ideal candidates will possess excellent customer service skills, a love for animals, and the ability to remain calm under pressure. Join a compassionate team dedicated to making a positive difference in pet care.