Compassionate Patient Navigator – Part‑Time, Fixed‑Term

One Medical Group; Leeds; On-site; GBP 60,000 - 80,000; Part time

Job summary

A healthcare organization in Leeds is looking for a Patient Navigator to support the smooth running of their surgery. The role involves welcoming patients, managing check-ins, and handling inquiries. Candidates should possess excellent communication and organizational skills, with a focus on delivering outstanding patient care. This part-time, fixed-term contract runs until August 2026, and full training will be provided to the right individual. Join a supportive team dedicated to improving community healthcare.

Benefits

NHS Pension with 20.6% Employer Contribution

25 days annual leave plus Bank Holidays

Enhanced Maternity, Paternity, and Adoption pay

Cycle to work scheme

24/7 Employee Assistance Program

Qualifications

• Confident communicator with a friendly, patient attitude.
• Ability to manage a demanding environment efficiently.
• Experience in health care is a plus, training provided.

Responsibilities

• Welcoming patients and managing check-ins.
• Handling phone inquiries with empathy.
• Scheduling appointments and processing prescriptions.

Skills

Excellent communication skills

Strong organizational abilities

IT systems confidence

Interpersonal skills

Attention to detail

Tools

SystemOne

Job description

A healthcare organization in Leeds is looking for a Patient Navigator to support the smooth running of their surgery. The role involves welcoming patients, managing check-ins, and handling inquiries. Candidates should possess excellent communication and organizational skills, with a focus on delivering outstanding patient care. This part-time, fixed-term contract runs until August 2026, and full training will be provided to the right individual. Join a supportive team dedicated to improving community healthcare.