Compassionate Patient Care & Scheduling Specialist

Prestige Recruitment Group; Cheadle; On-site; GBP 23,000 - 28,000; Full time

Job summary

A healthcare recruitment firm is seeking a Patient Care Co-ordinator in Cheadle. In this full-time role, you will manage patient bookings, provide exceptional support, and maintain accurate records while collaborating with healthcare professionals. The ideal candidate will have experience in a medical environment, strong communication skills, and a compassionate approach towards patients. Excellent benefits and opportunities for progression are offered.

Benefits

Excellent benefits

Opportunities for progression and development

Qualifications

• Prior experience in managing high volume calls and emails.
• Background in healthcare or medical settings preferred.
• Strong proficiency with office software and booking systems.

Responsibilities

• Manage high volume of incoming patient calls and inquiries.
• Provide support and guidance to patients throughout their journey.
• Maintain accurate patient records in the system.
• Collaborate with healthcare professionals for effective communication.
• Handle administrative tasks related to patient bookings.

Skills

Dealing with high volume telephone and email queries

Building relationships with patients

Experience in medical or healthcare background

Strong telephone experience

Administrative proficiency in office software

Excellent communication skills

Strong organizational skills

Ability to work well under pressure

Compassionate approach towards patients

Job description

A healthcare recruitment firm is seeking a Patient Care Co-ordinator in Cheadle. In this full-time role, you will manage patient bookings, provide exceptional support, and maintain accurate records while collaborating with healthcare professionals. The ideal candidate will have experience in a medical environment, strong communication skills, and a compassionate approach towards patients. Excellent benefits and opportunities for progression are offered.