Compassionate Funeral Services Coordinator - Flexible Travel

East of England Cooperative; Witham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A regional funeral service provider in the UK seeks a Funeral Co-ordinator to provide professional client service and manage funeral operations. The candidate should possess strong communication skills and previous administration experience. This role involves coordinating services while ensuring compliance and engaging in community projects. A flexible approach is essential, along with a good knowledge of the local area. Competitive salary and benefits package include discounts and employer pension contributions.

Benefits

Competitive rates of pay

20% discount in food stores

22 days holiday plus bank holidays

5% employer pension contribution

Death in service benefit

Enhanced family leave arrangements

Award-winning training and apprenticeship programmes

Financial wellbeing support

Access to Cycle To Work and other schemes

Employee Recognition Scheme

Long Service Awards

Free remote GP service

Employee Assistance Programme

Responsibilities

• Provide a professional service to clients, advising on funeral services.
• Co-ordinate a funeral service liaising with Funeral Director and third parties.
• Complete all required administration tasks efficiently.
• Provide information about after-care services.
• Responsible for the standard, service and compliance of the branch.
• Co-ordinate and support chapel visits.
• Engage with local causes and community projects.

Skills

Great communication and interpersonal skills

Professional and empathetic approach

Previous administration experience

IT literacy

Ability to organise and prioritise own workload

Attention to detail

Comfortable with lone-working

Good knowledge of the branch’s local area

Flexible to travel to other locations

Job description

A regional funeral service provider in the UK seeks a Funeral Co-ordinator to provide professional client service and manage funeral operations. The candidate should possess strong communication skills and previous administration experience. This role involves coordinating services while ensuring compliance and engaging in community projects. A flexible approach is essential, along with a good knowledge of the local area. Competitive salary and benefits package include discounts and employer pension contributions.