Compassionate Community Support Volunteer

Simonscotland; City of Edinburgh; On-site; GBP 10,000 - 40,000; Full time

Job summary

A community support organization in Edinburgh is seeking volunteers to assist individuals facing difficult situations. This role includes providing support and guidance to service users, helping them access services and resources. Ideal candidates should be empathetic, possess good communication skills, and be flexible in their approach. A commitment of at least four hours a week is required. Volunteers will receive training and support.

Benefits

Full training provided

Out of pocket expenses reimbursed

Volunteer mentoring

Qualifications

• Ability to work with individuals respecting their cultural beliefs.
• Non-judgmental attitude required.
• Experience dealing with the public is beneficial.

Responsibilities

• Provide welcoming support to users accessing the Hub’s services.
• Assist with administrative duties and maintain a tidy space.
• Help users navigate services like food vouchers and benefits.

Skills

Empathy

Good communication

Customer service experience

Flexibility

Job description

A community support organization in Edinburgh is seeking volunteers to assist individuals facing difficult situations. This role includes providing support and guidance to service users, helping them access services and resources. Ideal candidates should be empathetic, possess good communication skills, and be flexible in their approach. A commitment of at least four hours a week is required. Volunteers will receive training and support.