Company Secretarial Operations Lead

QBE; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global insurance company in London seeks a Company Secretarial Operations Lead to manage governance operations and provide administrative support. The successful candidate will liaise with senior executives, oversee meeting preparations, and drive operational improvements. Strong organisational skills and experience in governance or legal operations are essential. This role is vital for ensuring compliance and optimising workflows within the Company Secretarial team. Join this innovative company to make an impact!

Benefits

Flexible working arrangements

Wellbeing initiatives

Comprehensive benefit options

Qualifications

• Previous experience in governance or legal operations.
• Excellent organisational skills for managing complex schedules.
• High attention to detail with confidentiality.
• Strong written and verbal communication skills.
• Ability to work independently under tight deadlines.

Responsibilities

• Manage the overall meetings calendar and collate meeting packs.
• Liaise with stakeholders for operational arrangements.
• Point of contact for Non-Executive Directors.
• Support production of various reports and presentations.
• Drive process improvements in Co Sec operations.

Skills

Adaptability

Detail-Oriented

Stakeholder Management

Risk Management

Negotiation

Tools

Microsoft Office Suite

BoardVantage

Docusign

iManage

Job description

Primary Details

Time Type: Full time

Worker Type: Employee

We are recruiting a Company Secretarial Operations Lead who can bring their experience with a keen eye for detail and precision to our Company Secretarial (Co Sec) team, within the wider Legal function. You will work closely with senior leaders and cross-functional teams to maintain compliance, optimise workflows and deliver exceptional administrative support across our Company Secretarial function.

If you thrive in a fast-paced environment and enjoy having an office presence to facilitate and support governance meetings, this is your chance to play a key role in supporting our wider business.

Please note this a 12 month Fixed-Term Contract.

Your new role

In this role you will be at the heart of our Co Sec and governance operations, supporting a variety of Co Sec activities from the collation of meeting packs, power of attorney issuance to oversight of related budgets. This role combines organisational excellence with stakeholder engagement, giving you the opportunity to manage critical processes, support high-level meetings and drive operational improvements.

Key Responsibilities

• Manage the overall meetings calendar, collate meeting packs, prepare ‘skeleton’ agendas and create summaries of business and minutes for governance meetings.
• Liaise with stakeholders to coordinate operational arrangements including Finance and Risk, IT, catering, room bookings and the wider EA community.
• Point of contact for Non-Executive Directors for all Co Sec and governance matters.
• Support the production of various reports and presentations, ensuring the upload of reports to our Board portal, BoardVantage.
• Oversee and update key Co Sec documents, including management of our regular cycle of ‘Solvency II’ documents.
• Act as a Co Sec systems ‘super user’ for BoardVantage, Litify/iManage, Teams Channels and assist with permissions management on the BoardVantage system.
• Drive process improvements and automation within Co Sec operations, and manage Co Sec metrics and KPIs to measure and improve departmental effectiveness.
• Provide project management support for Co Sec initiatives as required.
• Oversee and maintain the Co Sec QUBE intranet site.
• Monitor Co Sec risk related issues on our risk reporting system (Insight) and assist with Risk Control Self-Assessment’s (RCSA’s), supporting information requests from regulators and auditors.
• Support maintenance of the Management Responsibility Maps required under Senior Managers Certification Regime regulations.

About you

• Previous experience in a Co Sec, governance, legal operations, or legal executive or personal assistant role.
• Excellent organisational skills with the ability to manage complex meeting schedules.
• High attention to detail with the ability to maintain confidentiality when handling sensitive information.
• Advanced proficiency in Microsoft Office Suite, document management systems such as Docusign and iManage, and experience with Board portals (e.g. BoardVantage).
• Strong written and verbal communication skills, with the ability to produce clear reports and presentations.
• Strong stakeholder management skills, with demonstrable experience liaising with senior executives and non-executive directors.
• Ability to work independently, prioritise multiple tasks and deliver under tight deadlines
• Familiarity with risk management processes, including RCSA and regulatory reporting is desirable

Why QBE? At My Best

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”. It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.

With more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down‑to‑earth, passionate, and kind.

At My Best - QBE Benefits

You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. We offer an extensive choice of other options to suit you!

QBE Awards

Some of the award’s QBE are proud to have won, been a finalist for, and shortlisted for include;

Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year,

Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance

AXCO Global Insurance Awards 2024 Winner: Network Management of the Year

Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer

UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year

Working Dads Employer Awards 2023 Winner: Parental Policies Award

Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee

You can view all our awards here

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women’s Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at the Careers Page.

Accessibility

Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.

ESG & Sustainability

At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBE’s sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative ‘Premiums4Good’, please visit our Sustainability homepage and read our latest Sustainability Report

What next?

If you have a passion to contribute to QBE’s vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the “apply” button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

We believe this is our moment – what if it was yours too?

APPLY NOW and let’s make it happen!

Skills:

Adaptability, Business Law, Business Management, Critical Thinking, Detail-Oriented, Intentional collaboration, Legal Consulting, Legal Documents, Managing performance, Negotiation, Research Analysis, Risk Management, Stakeholder Management, Waterfall Model, Workload Management

Application Close Date: 04/12/2025 11:59 PM

How to Apply:

To submit your application, click “Apply” and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.