Community Tenant Engagement & Empowerment Lead

Sandwell Metropolitan Borough Council; West Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government authority in West Midlands is seeking a Tenant Engagement Officer to assist tenants in improving their community. You will conduct community development work and implement engagement strategies, ensuring tenant voices shape service design. Excellent communication and organisational skills are essential, along with a passion for social change. This role is pivotal in improving the quality of life for tenants and requires a strong team player with a can-do attitude.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to empower and motivate others.
• Strong organisational skills and proficiency with IT.

Responsibilities

• Assist tenants in social change efforts.
• Develop meaningful tenant engagement within Housing Services.
• Work with tenants to incorporate their needs into service design.

Skills

Tenant engagement

Communication

Interpersonal skills

Organisational skills

Written skills

Job description

A local government authority in West Midlands is seeking a Tenant Engagement Officer to assist tenants in improving their community. You will conduct community development work and implement engagement strategies, ensuring tenant voices shape service design. Excellent communication and organisational skills are essential, along with a passion for social change. This role is pivotal in improving the quality of life for tenants and requires a strong team player with a can-do attitude.