Community Support Worker

Tees Esk and Wear Valleys NHS Foundation Trust; York and North Yorkshire; On-site; GBP 26,000 - 27,000; Full time

Job summary

Tees Esk and Wear Valleys NHS Foundation Trust is seeking a Community Mental Health Support Worker to assist older adults in the community. You will work alongside a multidisciplinary team, delivering therapeutic and practical support and building knowledge of local services to help patients and families.

You will travel across a large geographic area, communicating flexibly with diverse service users and their carers, under supervision with opportunities for professional development.

Qualifications

• Diploma in Health and Social Care Level 2 or equivalent.
• Care Certificate.
• Literacy and Numeracy Level 2.
• Complete the Trust's full HCA Framework within 6 months.

Responsibilities

• Provide ongoing support and practical assistance in the community.
• Deliver non-pharmacological interventions with individuals and groups.
• Monitor mental and physical health under supervision of registered staff.
• Support patients and carers to identify and review health needs and goals.

Skills

Communication skills

Time management

Record keeping

Breakaway techniques

ECG & venepuncture

Education

Diploma in Health and Social Care Level 2

Care Certificate

Literacy & Numeracy Level 2

Trust HCA Framework

Job description

Tees Esk and Wear Valleys NHS Foundation Trust

Community Support Worker

The closing date is 19 November 2026

An exciting opportunity has arisen to join the Mental Health Services for Older People Community Team in Selby.

The team support individuals and families within the community so you will work alongside a professional and caring multi-disciplinary team to provide high-quality care to those accessing the service. Within this role you will develop a good knowledge of local services within the area and support individuals in the community. You will need to be able to communicate well with a wide range of individuals, adapting your communication style according to individual need in a responsive and caring manner.

We are looking for people who can work relatively independently, however you will be supported regularly with supervision and support and professional development.

You will need to travel independently over a large geographical area and will require suitable transport.

This role may be eligible for sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route. However, sponsorship can only be provided where applicants meet the specific requirements, therefore, we recommend that you assess your eligibility before applying for this position. Visit https://www.gov.uk/skilled-worker-visa

Main duties of the job

As a Community Mental Health Support Worker, you will work with older adults, families and their carers to provide ongoing support, therapeutic interventions and practical assistance under the supervision of a Registered Professional.

Job responsibilities

The successful candidate must have completed the Diploma in Health and Social Care Level 2 or equivalent. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).

Your qualification must be accredited (officially recognised). This gives assurance that your qualification has met standards set by external regulators. The awarding body (examinations board) must be recognised by either Ofqual (for England); CCEA (for Northern Ireland); Welsh Government (for Wales) or SQA (for Scotland). Some examples of the awarding bodies we use/accept for Health and Social Care are: City and Guilds; NCFE; Cache; NOCN; Pearson

• Providing a safe, patient centred and effective clinical activities in the community setting.
• Monitoring of mental and physical health, under the direction and supervision of registered staff
• Delivery of non-pharmacological interventions on an individual and group basis, focussed on assisting the person to identify and achieve agreed goals
• Providing an essential role in supporting patients and carers to monitor and review mental health needs, and also to foster positive working relationships and effective joint working between services.
• Provide timely physical interventions ensuring safe monitoring during medication changes and early detection of health concerns.
• Carrying out ECG or venepuncture as required - training will be offered

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

Qualifications

• Diploma in Health and Social Care level 2 or equivalent
• Care Certificate
• Key skills in Literacy and Numeracy level 2
• Successful completion of Trust's full HCA Framework within 6-month probationary period

Experience

• Previous experience as a Band 2/3 HCA or equivalent in a care environment.
• Previous experience of working with people with mental/social health needs or learning disabilities

Other Requirements

• Ability to travel independently in accordance withTrust policies and service need

Skills

• Effective verbal and written communication skills
• Time management and ability to prioritise effectively
• Competency in record keeping (within agreed timescales)
• Breakaway techniques (within agreed timescale)
• Competency in ECG and venepuncture

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust

£25,760 to £27,476 a yearpro rata, per annum