Community Support Worker

Tees, Esk and Wear Valleys NHS Foundation Trust; Tees Valley; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional mental health service provider is seeking a Community Support Worker to join their team in Middlesbrough. The role involves assisting with patient care, maintaining safety, and promoting health education. Candidates must have a Level 2 diploma in Health and Social Care and strong communication skills. The position offers a compassionate working environment with regular supervision and training opportunities.

Qualifications

• Must have completed the Diploma in Health and Social Care Level 2 or equivalent.
• Must possess Literacy and Numeracy level 2 or equivalent.
• Complete Trust Healthcare Assistant competencies within 6 months.

Responsibilities

• Meet the needs of patients and their carers compassionately.
• Maintain safety, privacy, and dignity of all patients.
• Assist with the implementation of intervention plans.

Skills

Compassionate care

Health education

Assessment and reporting

Education

Diploma in Health and Social Care Level 2 or equivalent

Literacy and Numeracy Level 2 or equivalent

Job description

Responsibilities

• To be compassionate in meeting the needs of patients and their carers.
• Maintain safety, privacy and dignity of all patients in the delivery of patient‑centred care, recognising and respecting differences including spiritual and cultural beliefs.
• Responsible for recognising the signs of patient harm, abuse or neglect, and follows correct safeguarding policies.
• Undertakes delegated activities within level of own competency, and with due regard to risk assessment, to assist with the implementation of intervention plans as part of the multidisciplinary team.
• Completes patient assessment tools and accurately summarises within patient care records as directed.
• Identifies changes in patients' presentation and acts, reports and records appropriately.
• Accompany and provide support to patients in a variety of community settings, as delegated and dependent on current risk assessment.
• Assists in the provision of health education and advice on health promotion to patients and their carers.
• Where appropriate and with authorisation, acts as an advocate for patients/carers. To promote at all times a positive image of people with mental ill health.

Working for Our Organisation

This is an opportunity to become a member of a well established supportive and enthusiastic multi‑disciplinary team. The aim is to aid individuals to achieve the highest level of independence and recovery possible reflective of their situation and bring about positive change that improves a person's quality of life. We aim to support recovery, health, well‑being and social participation. In order to do so we will support you in training and development. You will be offered regular supervision and participate in team developments. We utilise Huddles, cells, Daily Decision Meetings and complex case discussion all with the aim of promoting recovery and delivering excellent quality care in addition to supporting the team in MDT decision making. We are a team that is compassionate, inclusive, and committed working together to provide excellent care to support our community.

This post is not open to trainees. The successful candidate must have completed the Diploma in Health and Social Care Level 2 or equivalent. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role). We are able to offer sponsorship for a Health and Care Worker or Skilled Worker visa, subject to candidate and position eligibility. Please review the job eligibility guidance for skilled workers here: Skilled Worker visa: Your job - GOV.UK (www.gov.uk) and for the Health and Care Worker visa here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK (www.gov.uk).

Position Details

• Role: Community Support Worker
• Department: Middlesbrough Treatment and Intervention Team
• Location: Parkside Mental Health Resource Centre, Middlesbrough.
• Hours: 09.00 – 17.00 hrs Monday – Friday.
• Service open 09.00 – 17.00 hrs Monday – Friday.
• Must have the Right to Work in the UK.

About the Trust

Tees, Esk and Wear Valleys NHS Foundation Trust is committed to the protection of staff, service users and visitors from second hand smoke and currently operates a no smoking policy which ensures all buildings and grounds are smoke free. We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby. From education and prevention, to crisis and specialist care - our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for. We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health. We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it. We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Onboarding

Here at Tees, Esk and Wear Valleys Foundation NHS Trust, we want you to have a positive experience when you start your new role with us. To ensure you have a great welcome, for all new starters joining the Trust, we offer two start dates per month on the 1st and 3rd Mondays of that month.