Community Support Worker

Guardian Homecare Limited; Basildon; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Training and career development

Blue Light Card discounts

Cycle-to-work scheme

Death in Service & pension

Wellbeing platform access

Refer-a-friend £300

Guardian Homecare benefits

Job summary

Guardian Homecare Limited is hiring for a domiciliary care role. You will visit clients at home, following care plans to provide personal care, support with daily tasks and companionship.

No prior professional care experience is required; training and ongoing support are provided. A driving licence and access to a vehicle are essential for visiting multiple clients across Basildon and surrounding areas.

Qualifications

• Kindness, patience and respect for people’s choices.
• Reliability and the ability to follow agreed care plans.
• Good listening, communication and record-keeping skills.
• A practical approach, willingness to learn and confidence to ask for help.
• Comfort providing personal care sensitively.
• Availability that matches the working patterns above.
• A driving licence and access to a vehicle are essential for travelling between client visits.
• The existing right to work in the UK.

Responsibilities

• Help someone start and finish their day comfortably, with personal care and dignity.
• Encourage independence and safe movement, assist with mobility and equipment.
• Prepare meals and drinks reflecting preferences and dietary needs.
• Assist with medication reminders and administration where authorised.
• Help with shopping, light cleaning, laundry and changing beds.
• Provide companionship and engage in agreed activities and family contact.
• Observe wellbeing and report concerns, keep accurate care records.
• Work with colleagues and safeguard, following procedures and reporting hazards.

Skills

Kindness

Patience

Respect for choices

Reliability

Care plan adherence

Listening

Communication

Record-keeping

Willingness to learn

Personal care with sensitivity

Availability

Driving licence

Job description

Job Description

What could your day look like?

This is a domiciliary care role, visiting people in their own homes and following individual care plans. Personal care is an important part of the role, alongside companionship, practical help and support with independence.

• Help someone start and finish their day comfortably: provide sensitive support with washing, bathing, dressing, grooming, toileting and continence care, respecting privacy and dignity.
• Encourage independence and safe movement: support walking, transfers and the use and care of mobility aids, adaptations and personal equipment, following your training and the care plan.
• Make mealtimes enjoyable: prepare meals, snacks and drinks that reflect preferences and dietary needs, helping with eating and drinking where required.
• Support medication safely: help with prescriptions, reminders and administration where authorised, following training, agreed procedures and the individual care plan.
• Keep home feeling like home: assist with shopping, light cleaning, laundry, making and changing beds, tidying and emptying commodes where needed.
• Bring companionship and connection: listen, share conversations, offer reassurance and support agreed activities, outings and contact with friends and family.
• Notice changes: observe wellbeing, report concerns through the appropriate channels and maintain accurate records of care, incidents and changes.
• Work together and keep people safe: communicate with colleagues, families and healthcare professionals, follow safeguarding procedures and seek appropriate help with hazards, incidents or emergencies.

You’ll spend time working independently, with your branch team available for guidance and support.

Qualifications

Bring your people skills — build your care skills

No previous professional care experience is required. Experience in customer service, retail, hospitality, volunteering or supporting a family member can give you valuable skills to bring to this role. Training and ongoing support will help you develop your care skills.

We’re looking for:

• Kindness, patience and respect for people’s choices.
• Reliability and the ability to follow agreed care plans.
• Good listening, communication and record-keeping skills.
• A practical approach, willingness to learn and confidence to ask for help.
• Comfort providing personal care sensitively.
• Availability that matches the working patterns above.
• A driving licence and access to a vehicle are essential for travelling between client visits.
• The existing right to work in the UK.

We are unable to offer visa sponsorship for this role. Appointment is subject to the required recruitment checks, including an enhanced DBS and references.

Additional Information

What you’ll receive

• Training, ongoing support and career development opportunities.
• Access to our in-house app.
• Blue Light Card eligibility for discounts at participating brands.
• 28 days’ annual leave, pro rata.
• Enhanced occupational maternity, adoption and paternity pay.
• Death in Service payment and pension scheme.
• Access to a benefits and wellbeing platform.
• Refer-a-friend scheme — £300 per referral, subject to scheme terms.
• Cycle-to-work scheme.
• The support and career opportunities of City & County Healthcare Group.

Turn your people skills into something rewarding

If you enjoy helping others and want to support people to live more independently, we’d love to hear from you.

Please let us know if you need any reasonable adjustments during recruitment.

Guardian Homecare is an equal opportunities employer