Community Services Manager

NHS; Sutton Coldfield; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading community healthcare provider in Sutton Coldfield is seeking a Community Services Manager to oversee and develop palliative care services. This permanent full-time role involves working with a dedicated team to provide compassionate support to patients and families. Candidates should be experienced healthcare professionals passionate about community palliative care, with strong leadership and communication skills. The position offers a collaborative environment with opportunities for professional development.

Benefits

Flexible working hours

Professional development

Comprehensive range of staff benefits

Qualifications

• Significant post qualifying experience, including community, in a variety of settings at Band 6 & 7.
• Experience in a leadership role including operational management.
• Strong understanding of Clinical Governance Structure.

Responsibilities

• Lead and support the Community Palliative Care Team.
• Provide leadership for the Education Team.
• Support the delivery of the Hospice Strategy.

Skills

Leadership skills

Communication skills

IT Literacy

Emotional intelligence

Time management

Education

Registered Nurse or Paramedic

1st Degree

Masters Degree or willingness to work towards

Job description

Are you passionate about delivering exceptional palliative and end of life care in the community?We are delighted to invite motivated and passionate individuals to apply for the role of Community Services Manager at St Raphael's Hospice in Cheam, serving the vibrant communities of Merton and Sutton. This permanent full-time role (37.5 hrs per week / pay band: 8a AfC) offers a meaningful leadership opportunity to oversee and develop the hospices community palliative care services, working closely with clinical and non-clinical colleagues to support patients and families in their homes or local settings.

Main duties of the job

We are proud of our innovative, patient-centred approach. We are looking for someone who is adaptable, confident working both independently and within a strong, supportive team. In return, we offer:

A friendly, collaborative environment. Flexible working hours. Ongoing professional development. A comprehensive range of staff benefits.

Could this be you?A self-motivated, experienced nurse or healthcare professional with a passion for community palliative care. Skilled in managing complex palliative care needs and navigating emotional conversations with sensitivity. Deeply committed to the ethos and values of palliative and end of life care. If you're ready to make a genuine impact in your community, we would love to hear from you.

About us

At St Raphael's Hospice, we work closely with patients and those important to them, providing:

Expert pain and symptom management. Emotional and psychological support. Specialist advice to GPs, District Nurses, and other professionals. Access to other key services through effective signposting.

Job responsibilities

To lead, inspire and support the Community Palliative Care Team (CPCT) in delivering a high standard of compassionate care, support and advice to those with specialist palliative care needs in the Boroughs of Merton and Sutton. To provide leadership for and line management of the Education Team. To support the delivery of the Hospice Strategy.

Person Specification

Qualifications

• Registered Nurse or Paramedic
• 1st Degree
• Significant post qualifying experience, including community, in a variety of settings at Band 6 & 7 or equivalent
• Masters Degree or willingness to work towards

Experience

• Clear record of ongoing continuing professional development
• Experience in a leadership role including operational management
• Experience in staff management including recruitment and retention of staff, managing sickness, performance management and clinical supervision
• Understanding of Clinical Governance Structure
• Audit and research skills
• IT Literate
• Excellent communication and interpersonal skills
• Good presentational skills
• Understanding of budget management
• Good understanding and knowledge of the issues related to safeguarding
• Personal resilience
• Evidence of change implementation and experience in motivating and engaging others
• Flexible and able to deal with deadlines and competing priorities
• Good organisation and time management skills
• Non-Medical Prescribing
• Advanced Physical Assessment competence
• Management/Leadership Qualification
• Experience of electronic patient records

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.