Community Services Manager

JMR Healthcare; Poringland; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading community care provider is seeking a Community Services Manager in Poringland to manage high-quality services for children and young people. The role involves overseeing a team, ensuring compliance with regulatory standards, and acting as a Designated Safeguarding Lead. Candidates must have significant experience in children's social care and relevant management qualifications. This full-time position offers a salary between £45,000 - £50,000.

Qualifications

• Minimum 5 years of experience in Children's Social Care, managing a team.
• Proven skills in car planning and risk assessments for children with challenging behaviours.
• Experience as a DSL or Deputy DSL is required.

Responsibilities

• Manage and ensure high-quality delivery of community services.
• Lead a team of Community Care Managers and on-call support.
• Act as a Designated Safeguarding Lead (DSL) in decision-making.

Skills

Experience in Children’s Social Care

Team management

Car planning and risk assessments

DSL experience

Experience liaising with local authorities

Education

Level 5 in Children and Young People’s Residential Management

Level 3 qualification in DSL

Job description

Could you be the leader who transforms outcomes for vulnerable children? This is your opportunity to join us as our Community Services Manager and manage and grow our services that have a lasting impact on children, young people and their families.

Job Title: Community Services Manager

Location: Poringland, Norfolk (with travel as required)

Salary: £45,000 - £50,000

Contract Type: Permanent

Working Pattern: Full Time (37.5 hours) Monday to Friday between 08:00 – 18:00

The successful candidate will be required to be flexible to accommodate the needs of the role, including evenings, weekends, and on-call as required.

Application Closing Date: Sunday 16 November 2025*

Interview Date: Wednesday 26 November 2025

About You

As our Community Services Manager, you will be responsible for ensuring that our community services are delivered to the highest quality, ensuring that they meet regulatory requirements.

You will lead a team of Community Care Managers, Night On-call Manager, and a Care Co-Ordinator to ensure that we deliver rapid, high-quality care to children and young people in urgent, and often, complex situations.

You will also act as a Designated Safeguarding Lead (DSL) and ensure that safeguarding is at the core of all decisions made.

Requirements

• Level 5 in Children and Young People’s Residential Management (Essential)
• At least 5 years of experience in working within Children’s Social Care, or similar regulated environments, with experience of managing a team
• Significant and demonstratable experience in car planning and risk assessments for multiple children, and young people, with varying challenging behaviours
• Experience as either a DSL or Deputy DSL, ideally with a Level 3 qualification in DSL
• Experience liaising with local authorities and commissioners and the wider Multi-Disciplinary Team (MDT)

About JMR Healthcare

Founded in 2020, JMR Healthcare has grown into one of the East of England’s most respected care providers, delivering high-quality support to individuals with learning disabilities, autism, and mental health needs. Our services include residential care, family support, crisis intervention, and in-house accredited training.

Behind our frontline care is a dedicated central services team that ensures our services run smoothly, efficiently, and with integrity.

About the Central Services Teams

JMR Healthcare’s central services teams support the delivery of high-quality care across the East of England. The teams oversee the management of our Residential, Crisis Management & Family Support Services, as well as key functions including Finance, HR, Governance, and Property Maintenance.

Working behind the scenes, the teams ensure our operations are safe, efficient, and values-led. Whether coordinating care packages, maintaining our facilities, or supporting our workforce, every role contributes to our mission of delivering world-class outcomes with Compassion,Excellence,Integrity, andCourage.

About the Crisis Management & Family Support Service

JMR Healthcare’s Crisis Management Services (CMS) Team delivers rapid, high-quality care to children and young people in urgent or complex situations. Known for mobilising fully managed care packages within 48 hours, the team also provides tailored Family Support Services, helping families navigate challenging circumstances with compassion and professionalism.

Support Workers are guided by ourexperienced Community Care Managers, ensuring every care package is safe, responsive, and person-centred. Whether supporting individuals or entire families, the CMS team embodies our core values —Compassion,Excellence,Integrity, andCourage— in every action.

Ready to Join Us?

If you’re passionate about supporting meaningful work and thrive in a values-led environment built onCompassion,Excellence,Integrity, andCourage, we’d love to hear from you.

To apply for this role, please apply via our portal.

If you would also like to have a confidential conversation about the role, please contact us [e-mail]

Essential Information for Candidates

JMR Healthcare LTD and JMR Recruitment LTD are committed to safeguarding and promoting the welfare of our children and young people by keeping them safe, and we expect all our staff to share in this responsibility.

The JMR Safer Recruitment Policy follows the guidance set out by Schedule 2 of the Children’s Homes (England) Regulations 2015, where all offers of employment, and engagement, are subject to an Enhanced DBS Check with Adult & Child barred list checks and other pre-employment checks to confirm suitability to work with children and young people.

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.

Please note, we do not offer sponsorship.

* Closing date for applications: We will review candidates as and when applications are received and reserve the right to close this job advert early. It is therefore advised that you submit your application as soon as possible to avoid disappointment.