Community Safety Officer

IRIS Recruitment; Peterborough; Hybrid; GBP 38,000; Full time

Job summary

A community-focused organization is looking for a proactive Community Safety Officer to manage anti-social behavior and community safety services in the Peterborough area. The ideal candidate will have a CIH Level 2 qualification, strong experience with ASB case management, and the ability to engage with local stakeholders effectively. A full UK driving license is required and the position is hybrid, offering a salary of £37,400 per annum. You will be involved in important community initiatives, fostering safe environments.

Qualifications

• Good knowledge of overseeing complex ASB & Community Safety case management.
• Ability to build positive relationships with Local Authority partners.
• Must have a full UK driving licence.

Responsibilities

• Manage ASB and community safety cases addressing compliance and performance.
• Compile legal action preparation and assessments on cases.
• Attend multi-agency forums and collaborate with local statutory officers.

Skills

Community Safety case management

Relationship building

Ability to work under pressure

Knowledge of ASB legislation

Driving licence

Education

CIH Level 2

Tools

Housing systems

Job description

Community Safety Officer

Hybrid with a weekly presence in our Peterborough office

£37,400 per annum

Full Time, Permanent

Are you passionate about creating safer, stronger communities? At Amplius, we’re looking for a proactive Community Safety Officer to deliver proactive and effective Anti‑Social Behaviour (ASB) and Community Safety Services across our Peterborough region.

In this role, you’ll protect our customers, communities and assets through prevention, early intervention, and robust case management while fostering collaborative working with customers, partners and internal stakeholders to build sustainable communities.

Snapshot of your role

• Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses.

• Complete full case management, including proportionality assessments and preparation should any legal action be required.

• Understand and work towards regional performance against KPI’s, service standards and customer satisfaction measures.

• Build and maintain effective relationships with local statutory officers in a designated area.

• Attend multi‑agency forums, for example MARAC and Community Safety Partnerships in person if possible.

• Engage with customers to gather intelligence, build trust, and co‑produce local safety initiatives for more complex case management.

• Ensure compliance with policies and procedures.

• Maintain a detailed knowledge of anti‑social behaviour best practice and legislation.

• Champion a culture of safeguarding, inclusion, and customer empowerment.

What we’re looking for

• CIH Level 2 – already achieved, working towards or willing to do so.

• Good knowledge and experience overseeing complex ASB & Community Safety case management.

• Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014.

• Up to date knowledge of the regulatory environment.

• Experience of building positive relationships with Local Authority partners and other key stakeholders.

• Able to use housing systems effectively.

• Ability to manage a team.

• Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges.

• Able to travel around a large geographical area as required.

A full UK driving licence is essential for this role.

DBS clearance required for this role.

We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.

Closing: Sunday 11th January 2026

Phone screening: Wednesday 14th January 2026

Interviews: Monday 19th January 2026 (in Peterborough)

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.