Community Safety Officer

Niyaa People; Newport; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local authority in Newport seeks a dedicated Community Safety Officer to improve community safety by tackling antisocial behaviour. The role includes enforcing regulations, conducting investigations, and preparing reports. Ideal candidates will have strong communication skills and experience in public safety environments. Offering an hourly rate of £21 - £23 with flexible working of 2 days per week and a minimum 3-month contract.

Benefits

Flexible working

Competitive hourly rate

Supportive team environment

Qualifications

• Experience in managing potentially confrontational situations in a public environment.
• Strong understanding of antisocial behaviour laws and public protection legislation.
• Ability to work both independently and as part of a team.

Responsibilities

• Enforce statutes related to antisocial behaviour and public protection.
• Conduct interviews and gather evidence for legal action.
• Issue Statutory Notices and Fixed Penalty Notices.

Skills

Management of confrontational situations

Communication skills

Computer software proficiency

Customer care orientation

Understanding of antisocial behaviour laws

Teamwork ability

Negotiation and mediation skills

Job description

We are seeking a dedicated and highly motivated Community Safety Officer on a flexible working and part time basis to join a local authority in Newport. As part of this role, you will play a key part in improving community safety by tackling antisocial behaviour, investigating breaches of public protection legislation, and working with residents, businesses, and partner agencies to create safer, more secure neighbourhoods.

In this Community Safety Officer role, you will be:

• Enforce relevant statutes and regulations related to antisocial behaviour and public protection, both during and outside of normal working hours.
• Investigate breaches of antisocial behaviour laws, provide advice and support to residents and businesses, and ensure statutory compliance.
• Conduct interviews in line with the Police and Criminal Evidence Act 1984 and gather evidence for potential legal action.
• Issue Statutory Notices and Fixed Penalty Notices in accordance with relevant legislation, Council policies, and procedures.
• Undertake intelligence-led patrols to identify antisocial behaviour and gather vital community intelligence.
• Prepare and present prosecution files and attend Court as required.
• Collate data, prepare detailed reports on activities, and maintain accurate records.
• Communicate with external bodies such as the Police, housing providers, voluntary organisations, schools, and other community groups, representing the Council in meetings as necessary.
• Undertake dynamic risk assessments, ensuring the highest levels of health and safety are adhered to in all activities.

What we'd love to see from you:

• Experience in managing potentially confrontational situations in a public environment.
• Excellent communication skills, with the ability to stay calm in a crisis, de‑escalate situations, and build positive relationships with the community.
• Proficient in using computer software and internal Council systems.
• A customer care‑oriented approach with a focus on resolving issues efficiently and effectively.
• Strong understanding of antisocial behaviour laws, key public protection legislation, and the Police and Criminal Evidence Act 1984.
• Ability to work both independently and as part of a team.
• Strong negotiation and mediation skills to resolve conflicts and disputes.

This Community Safety Officer opportunity is offering an hourly rate between £21 - £23 per hour

What's on Offer:

• Flexible working - 2 days per week
• Competitive hourly rate
• A supportive and dynamic team environment, working towards the same goal of improving community safety.
• Minimum 3 month contract

Newport is easily commutable from surrounding areas, with convenient access via major roads such as the M4 motorway, A4042, and A48, providing direct links to Cardiff, Bristol, and other nearby towns.

I would also love to hear from any PCSOs, ASB Officers or Neighbourhood Officers

If this Community Safety Officer role is for ou then please apply or contact [e-mail]