Community, Participation & Volunteering Manager - Wilmslow

National Trust; Wilmslow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A heritage conservation organization in Wilmslow is seeking a Community, Participation & Volunteering Manager to enhance community connections with nature and heritage. The role involves strategic thinking, stakeholder engagement, and leadership in inclusive practices. Ideal candidates will have strong communication skills and experience in community engagement. This position offers a competitive benefits package.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym memberships discounts

Holiday allowance up to 32 days

Qualifications

• Proven experience in strategic thinking and understanding contextual issues.
• Ability to manage various stakeholders through change.
• Knowledge of community engagement and inclusive volunteering.

Responsibilities

• Champion community voice in decision-making processes.
• Build partnerships and stakeholder networks.
• Lead inclusive practices and enhance visitor experiences.

Skills

Strategic thinking

Partnership building

Stakeholder engagement

Impactful communication

Community engagement

Analytical skills

Change leadership

Job description

Community, Participation & Volunteering Manager - Wilmslow

This is a role for someone who loves people and places and you'll champion putting the voice of communities at the centre of everything we do. You'll be a crucial cog in the team working closely with the Visitor Experience Manager and Visitor Operations Manager to enable growth. You'll use data and insight to help understand our audience profiles and any untapped potential. You'll play a key role in increasing access to nature and heritage by understanding the needs and motivations of communities, working with the property team to respond with meaningful visitor experiences that remove barriers to access and encourage visits. Embedding inclusive community and participation practices across the property, you'll be leading change through coaching, collaboration and continuous improvement. Key to your role will be maintaining existing local stakeholder relationships as well as building relevant strategic partnerships and networks to deliver public benefit. You'll support the Volunteer Experience Coordinator with managing our existing core volunteering offer as well as exploring new opportunities for people to share their time, skills and experiences on and off the property.

Applications

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

• Proven experience in thinking strategically, understanding broader internal and external contextual issues.
• Well-versed in building effective partnerships and managing various stakeholders through change.
• Strong partnership working and stakeholder engagement experience.
• Ability to grow and diversify participation.
• Impactful communication, influencing and team-working skills.
• Deep knowledge of community engagement, participatory practice and inclusive volunteering.
• Strategic thinking and strong analytical skills.
• Excellent communication and stakeholder management abilities.
• Experience of leading change and building partnerships across sectors.
• A proven ability in creating positive, inclusive experiences for communities, partners and volunteers.

About The National Trust

At the National Trust, we believe that people and places need each other to thrive. As our new Community, Participation & Volunteering Manager at Quarry Bank, you'll be at the heart of this mission—leading inclusive, collaborative work that deepens connections between communities and the nature, beauty and history that we care for.

The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.

The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

Benefits and Package

The package. The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary.
• Free entry to National Trust places for you, a guest and your children (under 18).
• Rental deposit loan scheme.
• Season ticket loan.
• EV car lease scheme.
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts.
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme (subject to meeting minimum criteria).
• Flexible working whenever possible.
• Employee assistance programme.
• Free parking at most Trust places.