Community Outreach Worker (Complex Needs Housing Service)

Mind Hertfordshire Network; Kings Langley; On-site; GBP 26,000 - 27,000; Full time

Job summary

A mental health support organization is looking for Outreach Workers to support individuals with mental health issues in crisis. The role involves providing holistic support, ensuring client wellbeing, and collaborating with various services. Candidates must possess empathy and active listening skills, have experience in mental health support, and hold a valid driving license. This is a fixed-term contract position based in multiple locations in Hertfordshire, offering 25 days annual leave plus additional benefits.

Benefits

Annual leave of 25 days pro rata

Employee Assistance Programme

Ongoing relevant training

Qualifications

• Experience supporting individuals with mental health issues.
• Ability to work collaboratively in a multi-disciplinary team.
• Driving license and access to a vehicle are essential.

Responsibilities

• Provide holistic support to clients experiencing mental ill health.
• Monitor and review the safety and wellbeing of clients.
• Embed a trauma-informed approach in all aspects of the role.

Skills

Empathy

Active listening

Multi-disciplinary collaboration

Person-centred care

Job description

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Mental Health and Homelessness Outreach WorkersReference : 321

Salary : £26,000 - £27,000 per annum

Hours : 37.5 hours per week (Monday – Friday, 9am – 5pm)

Contract : Fixed term 1 Year

Working base(s) : 1 person to be based in Borehamwood or Hemel Wellbeing Centre, and 1 person to be based in Letchworth or Ware Wellbeing Centre

About the Service

The Complex Needs Housing Service works as a multi-disciplinary team with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs.

The objectives of the Complex Needs Housing Service are to :

• Improve the mental wellbeing of people experiencing mental ill health.
• Increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
• Contribute to an improvement in individual mental wellbeing.
• Remain a sourceناك independent support for all clients.
• Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
• Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
• Provide an assertive outreach approach for clients who are in crisis and/or those that may have complex or multiple needs.
• Work collaboratively within a Multi-Disciplinary Team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.

About the Role

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to :

• To provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health and housing.
• To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• To remain a source of independent support for all quinoa clients.
• Embed a person-centred recovery orientated and trauma informed approach in all aspects of the roles.

We offer :

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• ास्थ्य cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle is essential for this role.

Closing date for receipt of applications is Tuesday 20th January at 5pm.

Interviews to be held on Monday 26th January at our Watford Wellbeing Centre.

N.B. Please quote reference number 321 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for Autom_n'ds with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please