Community Mental Health Support Worker -Crisis Team West Staffordshire

Midlands Partnership NHS Foundation Trust; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare organization in the UK is seeking a Mental Health Support Worker for their Crisis Resolution and Home Treatment Service Team. The candidate will provide high-quality clinical services to individuals experiencing mental health crises, collaborating with senior staff and participating in outcome measure assessments. This role requires independence in travel and the ability to work various shifts, including nights. The organization is known for its commitment to community care and professional development opportunities.

Qualifications

• Experience in delivering clinical services to patients and families.
• Ability to support service users in achieving their recovery goals.
• Independence in travel and access to suitable transport.

Responsibilities

• Deliver high-quality clinical services to patients and families.
• Collaborate with Trust services for seamless care.
• Perform lone working as part of the role.
• Work with external agencies for service user support.
• Cover night shifts and work 24/7 shifts.
• Support users to complete outcome measures and reviews.

Skills

Assisting with effective home treatment

Crisis assessment

Lone working

Collaborative work with services

Support in mental health promotion

Job description

Following the latest Home Office legislation, MPFT are unable to offer visa sponsorship to Band 2 and Band 3 HCSW roles. If it is identified that you require sponsorship to undertake this role your application may be withdrawn.

About this role

We are looking for a Mental Health Support Worker to join our Crisis Resolution and Home Treatment Service Team based at Haywood Lodge, St George's hospital in Stafford. The multi-disciplinary team provides a 24/7 service to the population aged 16 and above residing in the Southwest Staffordshire Locality, delivering urgent response and a comprehensive Mental Health Assessment to people presenting in an acute Mental Health Crisis, and Home Treatment to those requiring a period of short‑term intensive intervention.

Under the direction of senior health and social care staff and/or the shift coordinator you will assist in delivering interventions with an allocated group of service users with mental health needs. Interventions will focus on assisting the person to identify and achieve their agreed goals of recovery, meaningful occupation, accessing employment, assessing and promoting physical health, social inclusion, activities of daily living and mental health promotion, supporting the service user to complete outcome measures and participate in care reviews.

Key responsibilities

• Deliver a high-quality clinical service to patients and their families, including accompanying Band 6 staff in crisis assessments, assisting with effective home treatment to prevent hospital admission, and conducting physical health assessment and care.
• Work collaboratively with other Trust services to provide seamless care along defined care pathways.
• Perform lone working as part of the role.
• Work in partnership with external agencies to support service‑users’ access to services in the independent and non‑statutory sector.
• Work shift patterns covering 24/7; required to work night shifts.
• Support service users to complete appropriate outcome measure tools and participate in reviews of care and effectiveness of the interventions provided.

Requirements and working conditions

You will need to travel independently over a large geographical area to see service users in their homes, so you will need access to suitable transport.

About the Trust

Come and work with us at our award‑winning NHS Trust, leading the way for trying new and better ways of working to improve life for our local communities. We have around 9,000 staff who provide physical and mental healthcare, support for people with learning disabilities, and adult social care across Staffordshire, Stoke‑on‑Trent, Shropshire, and Telford & Wrekin. We also run regional and national services, including help for new parents (perinatal care), eating disorders, forensic services, sexual health, and support for people in prison with mental health, drug, or alcohol problems. We offer great career development for both clinical and non‑clinical roles, with ongoing training and support to help you learn and grow. We are 'United in our Uniqueness' and committed to creating a workplace where everyone feels welcome and can be themselves, no matter their background or identity. We want our staff to feel supported and valued, and we aim to build a team that reflects the communities we serve. Together, we can make sure every voice is heard, and every difference is respected.