Community Mental Health Support Worker

Everyturn Mental Health; Newcastle upon Tyne; Remote; GBP 28,000 - 34,000; Full time

Job summary

A mental health charity is looking for a Community Mental Health Support Worker to support individuals in accessing mainstream services and promote behaviour change for improved wellbeing. This remote role requires candidates based in Newcastle upon Tyne. Ideal applicants will have experience or understanding of mental health issues and strong communication skills. The position offers generous leave and additional employee benefits.

Benefits

30 days annual leave plus bank holidays

Enhanced pension

Wagestream for pay access

Smart Clinic Wellbeing Programme

Enhanced life assurance scheme

Qualifications

• Understanding of service users' needs.
• Willingness to complete required qualifications.
• Ability to write clear reports and present data.

Responsibilities

• Support individuals to access mainstream services.
• Promote behaviour change for wellbeing.
• Provide practical support to access services.

Skills

Lived or professional experience of mental health issues

Knowledge of mental health recovery principles

Strong organisational skills

Excellent interpersonal and communication skills

Competent in using IT systems and software

Education

Basic mental health qualification

Tools

Excel

Outlook

PowerPoint

Word

Job description

We have an exciting opportunity for a Community Mental Health Support Worker to join our Community Mental Health Support Service!

This is a fixed-term role (until June 2026), 37.5 hours per week.

This is a remote role, however requires someone who is based in the North East (Newcastle upon Tyne).

About You

The role supports people with mental health problems in accessing mainstream activities and resources. Assisting individuals to either reduce reliance on or move on successfully from specialist mental health provision.

• Support individuals with mental health needs to access mainstream services and reduce reliance on specialist provision.
• Promote lasting behaviour change to improve mental and physical wellbeing.
• Help individuals develop self-management strategies for their mental health.
• Reduce social isolation by supporting connections within the local community.
• Provide practical support through signposting to relevant services for housing, benefits, and employment.

About You:

• Lived or professional experience of mental health issues and understanding of service users' needs
• Knowledge of mental health recovery principles, stigma, and discrimination
• Willingness to complete a basic mental health qualification
• Strong organisational, time management, and self-motivation skills
• Ability to work independently and use initiative
• Excellent interpersonal and communication skills (both written and verbal)
• Confident in facilitating and participating in group work
• Competent in using IT systems and software (e.g. Excel, Outlook, PowerPoint, Word)
• Ability to write clear reports and analyse/present data effectively
• Able to travel independently to community locations as part of the role

What We Offer In Return

• 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) pro rata for part-time and the option to purchase or sell days
• Enhanced pension
• Wagestream – ability to release earnings, giving you instant access to your pay
• Smart Clinic Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
• Enhanced life assurance scheme, payment being three times your annual salary
• Plus, many more great benefits on offer

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQI+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

In order to streamline our recruitment process, once we have received a sufficient number of applications, we reserve the right to expire vacancies, so please submit your application as soon as possible.