Community Manager

NetEase; United Kingdom; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading internet technology company in the United Kingdom is seeking an experienced Community Manager to enhance and operate overseas gaming communities. You will develop strategies while optimizing Discord functionalities based on player needs. An ideal candidate has 3+ years of community management experience and proficiency in English. This role is eligible for visa sponsorship.

Qualifications

• 3+ years of experience in operating large overseas gaming communities.
• Proficiency in English as a working language.
• Ability to develop and implement community strategies.

Responsibilities

• Plan and operate overseas gaming communities.
• Optimize community functions based on player needs.
• Monitor competing products and report on player feedback.

Skills

Community management

Strong communication

Analytical skills

Team collaboration

Education

Bachelor’s degree or above

Job description

About NetEaseGames

As a leading internet technology company based in China, NetEase, Inc. (NASDAQ: NTES and HKEX:9999, “NetEase”) provides premium online services centered around content creation. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of China’s most popular and longest-running mobile and PC games. Powered by industry‑leading in‑house R&D capabilities in China and globally, NetEase creates superior gaming experiences, inspires players, and passionately delivers value for its thriving community worldwide. By infusing play with culture and education with technology, NetEase transforms gaming into a meaningful vehicle to build a more entertaining and enlightened world.

Responsibilities

• Responsible for planning and operating overseas gaming communities, developing and executing community strategies and objectives based on the product's market strategy and game version schedule.
• Oversee the promotional scheduling, publishing, and performance evaluation of game version content within the community.
• Continuously optimize Discord community functions based on player needs and preferences, ensuring the community meets player needs.
• Collect and report on player feedback and sentiment; Monitor competing products and new releases in the genre.

Requirements

• Bachelor’s degree or above, with proficiency in English as a working language.
• 3+ years of experience in operating large overseas gaming communities (Discord), with proven operational expertise in community and platform management, capable of developing and implementing community strategies.
• Deep gaming experience with overseas titles; familiar with shooter/competitive game genres, with clear insights into player demographics and the gaming industry.
• Strong communication and execution skills, collaborative team spirit, and a sense of responsibility.
• Proficiency in Chinese is preferred for this position, as daily communication and collaboration with key stakeholders and team members based in China are essential to the responsibilities of the position.

Note

All UK‑based positions eligible for visa sponsorship.