Community Liaison Officer

Bennett & Game Recruitment Limited; Hove; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency in Hove is seeking a Part Time Community Liaison Officer to act as the first point of contact for residents and businesses regarding community projects. This role involves responding to enquiries, organizing community events, and producing updates for newsletters. Candidates should have experience in a public-facing role and excellent communication skills. The position offers flexible hours and a salary of £12.17 - £15.00 per hour.

Benefits

25 days holiday + BH pro rata

Pension up to 10% match

Private healthcare

Annual discretionary bonus

Qualifications

• Experience in a public-facing/community role; confident communicator in person, on the phone and in writing.
• Excellent written/spoken English; able to handle conflict professionally.
• Comfortable producing short written content for newsletters and social media.

Responsibilities

• Respond to public enquiries and log all interactions; brief the project team on issues and trends.
• Run drop-in support and assist with quarterly liaison events.
• Produce short updates for newsletters/noticeboards and capture content.

Skills

Public-facing communication

Conflict resolution

Content production for newsletters

Proficiency in Microsoft Office

Tools

Mailchimp

Canva

CRM software

Job description

Overview

Position: Part Time Community Liaison Officer

Location: Hove

Salary: £12.17 - £15.00 per hour - 12 Month Fixed term contract

As Public Liaison Officer, you’ll be the first point of contact for residents, businesses and community groups, ensuring clear, timely communication about the Brighton Marina to Coastal Defences works. You will coordinate enquiries, support drop-in sessions and public liaison events, create updates for BHCC channels and social media, and contribute to schools/STEM and social value activities.

Hours

15 hours per week, split across three weekdays. Core 10:00–15:00 (flexible by agreement). Occasional evening/weekend events by prior notice.

Community Liaison Officer Salary & Benefits

• Salary £12.17 - £15.00 per hour - 12 Month Fixed term contract
• 25 Days holiday + BH pro rata
• Pension up to 10% match
• Private healthcare and phone
• Annual discretionary bonus

Responsibilities

• Respond to public enquiries (phone/email/in person) and log all interactions; brief the project team on issues and trends.
• Run drop-in support and assist with quarterly liaison events (planning, delivery, follow-up).
• Produce short updates for BHCC newsletters/noticeboards and capture photos and basic content (with consent).
• Support social value activities and schools engagement (assemblies, workshops, site walk- and-talks).
• Provide regular progress notes to the Marketing/PR team and identify positive story opportunities.

Qualifications

• Experience in a public-facing/community role; confident communicator in person, on the phone and in writing.
• Excellent written/spoken English; able to handle conflict professionally.
• Comfortable producing short written content for newsletters and social media.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Desirable: Public relations training; CSCS; basic photo/video; familiarity with Mailchimp/Canva/CRM; local knowledge.
• Enhanced DBS (or willingness to obtain) for work with schools/young people.