Community Hub Coordinator

NHS; Market Harborough; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare organization seeks an enthusiastic Community Hub Coordinator in Market Harborough. The role encompasses supporting teams in Community Health Services, requiring excellent communication and multitasking skills. Candidates should possess GCSEs in English and maths and NVQ level 3 in Business Administration. Experience in the NHS or a similar environment is desirable. Flexibility for shifts is essential.

Responsibilities

• Demonstrate good communication skills and work independently in community settings.
• Perform general administrative duties and support nursing and therapy staff.
• Use electronic patient record systems for data entry and referrals.

Skills

Attention to detail

Excellent telephone manner

Communication skills

Ability to multitask

IT literate

Education

Minimum GCSE grade C or above in English and maths

NVQ level 3 in Business Administration

Tools

SystmOne

Word

Excel

PowerPoint

Email

Job description

We are seeking to appoint an enthusiastic Community Hub Coordinator to support our teams and service users, within Community Health Services for Nursing and Therapy based primarily at St Luke's Hospital in Market Harborough, with weekends and occasional shifts from Springfield Road Health Centre in Leicester (free parking is available and both sites and they are close to public transport).

Our service operates 08.00 to 18.00, Monday to Sunday, therefore this post requires the candidate to be fully flexible and be able to cover all shifts (including weekends and bank holidays, these shifts attract enhancements).

The following skills are essential to the role:Attention to detailThe ability to multi-taskExcellent telephone manner and communication skills.

For further information on this role please contact:Kaya [e-mail]07778 430 795

Main duties of the job

You will need to demonstrate good communication skills and be able to work independently in a variety of community settings. You will need a flexible approach and the ability to work as part of a team and to use your own initiative.

In addition to general administrative duties, the role will include using the electronic patient record system (SystmOne), completing electronic referrals, tasks and assisting where appropriate with data collection for audit purposes, data entry, together with supporting Core Community Nursing and Therapy staff, Team Leads and clinicians, ordering and monitoring of equipment and stores. This list is not exhaustive.

Qualifications

• Good overall education including minimum GCSE grade C or above in English and maths, or equivalent qualification.
• NVQ level 3 in Business Administration or equivalent.

Experience

• Experience of working in the NHS or similarly complex organisation.
• Experience of working in an environment that delivers customer service.
• Significant experience in dealing with changing administration demands.

Knowledge and Skills

• Experience in an administrative/clerical role.
• IT literate.
• Experience of working with electronic records, e.g., SystmOne, databases, Word, Excel, PowerPoint, email, and the internet.
• Ability to multitask and work under pressure.
• Ability to establish and maintain verbal communication.
• Ability to work on own initiative.

About us

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible. Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.