Community Hub Co-ordinator

NHS; Melton Mowbray; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider in Melton Mowbray is seeking an enthusiastic Community Hub Coordinator. The role involves supporting teams in Community Health Services, managing patient records, and performing various administrative duties. Candidates should possess strong communication and organisational skills, with a background in healthcare administration preferred. Flexible work hours are required, including weekends and bank holidays.

Qualifications

• Experience of working in the NHS or a similarly complex organisation.
• Significant experience in dealing with changing administrative demands.
• Experience in an administrative or clerical role.

Responsibilities

• Support Core Community Nursing and Therapy staff.
• Manage electronic patient records and referrals.
• Assist with data collection and administrative duties.

Skills

Good communication skills

Organisational skills

Ability to multitask

IT literacy

Education

Minimum GCSE grade C or above in English and maths

NVQ level 3 in Business Administration or equivalent

Tools

SystmOne

Word

Excel

PowerPoint

Email

Job description

We are seeking to appoint an enthusiastic Community Hub Coordinator to support our teams and service users within Community Health Services for Nursing and Therapy based primarily at Melton Mowbray Hospital. You will also be required to work from our other bases in Rutland Memorial Hospital in Oakham and Syston Health Centre in Syston as and when required.

Our service operates 08.00 to 18.00, Monday to Sunday, therefore this post requires the candidate to be fully flexible and be able to cover all shifts (including weekends and bank holidays, these shifts attract enhancements).

For further information, please contact the Admin team Lead Jane Wade at [e-mail].

Main duties of the job

You will need to demonstrate good communication skills and be able to work independently in a variety of community settings. You will need a flexible approach and the ability to work as part of a team and to use your own initiative.

In addition to general administrative duties, the role will include using the electronic patient record system (SystmOne), completing electronic referrals, tasks and assisting where appropriate with data collection for audit purposes, data entry, together with supporting Core Community Nursing and Therapy staff, Team Leads and clinicians, ordering and monitoring of equipment and stores.

You will need to be a good team player, with excellent organisational and communication skills.

Qualifications

• Good overall education including minimum GCSE grade C or above in English and maths, or equivalent qualification.
• NVQ level 3 in Business Administration or equivalent.

Experience

• Experience of working in the NHS or similarly complex organisation.
• Experience of working in an environment that delivers customer service.
• Significant experience in dealing with changing administration demands.

Knowledge and Skills

• Experience in an administrative/clerical role.
• IT literate.
• Experience of working with electronic records, e.g., SystmOne, databases, Word, Excel, PowerPoint, email, and the internet.
• Ability to multitask and work under pressure.
• Ability to establish and maintain verbal communication.
• Ability to work on own initiative.

About us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

All jobs will require permission to work in the UK. All jobs that require a DBS disclosure will have the cost of the disclosure met by the individual and deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preferential consideration for interview.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.