Community Housing Admin — Part-Time, Impactful Role

Ocean Housing; St. Austell; On-site; GBP 16,000 - 19,000; Part time

Benefits offered by this job

27 days holiday + bank holidays

Pension with death in service

Home office work payment

Cycle to work scheme

Rewards & recognition programme

On-site parking

Employee assistance programme

Family-friendly policies

Job summary

Ocean Housing is seeking a proactive Neighbourhood Services Administrator to support the Neighbourhood Services Team. This fixed-term, part-time role (22.2 hours per week) involves handling diverse administrative tasks, data processing, and providing excellent service to residents across Cornwall.

You will manage records, support housing management functions, prepare reports, and assist with meetings and events, while ensuring compliance and high-quality service standards.

Qualifications

• Strong administrative and data entry experience.
• Experience with GDPR and data protection principles.
• Experience in housing, local government or social housing is desirable.
• Excellent customer service and communication skills.

Responsibilities

• Provide comprehensive admin support across housing services.
• Assist with mutual exchanges, lettings, and empty homes processes.
• Maintain accurate records and timely data updates.
• Produce reports and performance information.
• Organise meetings, minutes and travel arrangements.
• Ensure compliance with GDPR and organisational policies.

Skills

Organised

Data entry

Customer service

Communication

Minute-taking

Teamwork

Attention to detail

Education

GCSE English and Maths

A Level or equivalent

ECDL / IT qualification

Tools

Microsoft Word

Microsoft Excel

Job description

Ocean Housing is seeking a proactive Neighbourhood Services Administrator to support the Neighbourhood Services Team. This fixed-term, part-time role (22.2 hours per week) involves handling diverse administrative tasks, data processing, and providing excellent service to residents across Cornwall.

You will manage records, support housing management functions, prepare reports, and assist with meetings and events, while ensuring compliance and high-quality service standards.