Community Healthcare Support Worker - Older Persons Mental Health

NHS; Hollywater; On-site; GBP 24,000 - 27,000; Full time

Job summary

A community healthcare provider in Hollywater is hiring a Community Healthcare Support Worker to assist older patients with mental health needs. Ideal candidates will have a driving license, NVQ Level 3 in Health and Social Care, and the ability to foster patient recovery through support and care coordination. This full-time role offers a salary ranging from £24,937 to £26,598 per year.

Responsibilities

• Work as a core member of the Memory Assessment Services supporting patients.
• Provide post-diagnostic support to patients with dementia or functional illness.
• Attend patient meetings and conduct home visits.

Skills

Literacy and numeracy skills

Full driving licence and use of a vehicle

Experience of working with older persons

Understanding of organic and functional illness

Education

Completion of NVQ Level 3 in Health and Social Care

GCSE in English & Mathematics at level C or above

Care Certificate

Job description

Community Healthcare Support Worker - Older Persons Mental Health

Go back Hampshire and Isle of Wight Healthcare NHS Foundation Trust

The closing date is 16 November 2025

The Bordon and Petersfield Community Older Persons Mental Health (OPMH) Team operates from the main team base at Chase Hospital and covers Petersfield, Bordon and some of Waterlooville working 9‑5 Monday – Friday. The team is approachable and open. We support each other and have developed a culture of honesty and integrity.

This is a lively, dynamic and busy multi-disciplinary team which provides care coordination and recovery focused care for individuals with both organic/functional mental health needs. This is an opportunity to demonstrate your skills as a Healthcare Support Worker, who is focused on continually improving outcomes for patients.

You will play an important role in delivering excellent care for our patients and working as part of the team to provide the right support and assistance to our patients in their recovery. You would be joining a supportive team that work together closely.

Due to the nature of this post, you will need to carry out home visits and attend patient meetings; therefore, a car driver is essential with access to own car.

Our Trust offers continuous development for all our staff, as well as regular supervision and annual appraisal, to ensure you achieve your personal goals and assist you in personal and professional development.

For more information please contact: Team manager Danielle Francis 01420 483844 or Ian Douglas Area Matron 07453262290

Main duties of the job

The Community Mental Health Support Worker will work as a core member of the Memory Assessment Services as well as supporting functional patients within the community. The primary aim is to support those patients who have been given a specialist assessment including dementia or a functional illness offering post diagnostic support. This will include treatment initiation, titration of medication post diagnostic care and support, care planning, risk management and signposting to other professional and voluntary services.

The support worker will work in accordance with an agreed plan of care and under the direction and supervision of professionally qualified staff to promote the maintenance and achievement of recovery focused goals for the service user including post diagnostic support.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

• Literacy and numeracy skills
• Full driving licence and use of a vehicle
\
• Experience of working with older persons both organic & functional preferably in a community setting
• Understanding of organic and functional illness.
• Completion of NVQ Level 3 in Health and Social Care
• GCSE in English & Mathematics at level C or above (or equivalent)
• Care Certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

£24,937 to £26,598 a year
Please note for part time hours the salary will be pro rata