Community Healthcare Assistant

Norfolk Community Health and Care NHS Trust; King's Lynn; On-site; GBP 24,000 - 27,000; Full time

Job summary

A community healthcare provider in King's Lynn is seeking a Community Healthcare Assistant to provide quality care to patients at home and in clinics. Ideal candidates must have NVQ qualifications in Health and Social Care and experience in clinical settings. The role involves flexible hours and teamwork to ensure a seamless healthcare experience. Competitive salary ranging from £24,937 to £26,598 per year, pro rata.

Qualifications

• Experience of working within a clinical care setting.
• Must hold a full and valid driving licence and have access to a vehicle.
• Able to communicate effectively using the English language in both verbal and written forms.

Responsibilities

• Deliver high standards of health care to patients within their own homes and clinics.
• Undertake basic observations and assist in the administration of insulin for diabetic patients.
• Contribute to seamless integrated healthcare with various health professionals.

Skills

Good interpersonal skills

Highly motivated

Ability to manage stressful situations

Team player

Empathy and sensitivity

Basic IT and standard keyboard skills

Education

NVQ 2 Health and Social Care

NVQ 3 Health and Social Care

Job description

Go back Norfolk Community Health and Care NHS Trust

Community Healthcare Assistant

The closing date is 09 November 2025

This is an exciting opportunity for a Healthcare Assistant to join the Kings Lynn Primary Care Network; a community team made up of Community Nurses, Therapists and Community Matrons.

The role requires someone to deliver high standards of health care to patients within their own homes, care homes, the travelling community and in clinics, by assessing, planning, implementing and evaluating packages of care.

Applicants should be good communicators, have obtained some experience of working within a healthcare setting, be caring, compassionate and deliver a high-standard of patient-centred care.

Main duties of the job

A typical day involves:

• Undertaking basic observations including blood pressure, oxygen saturation, blood glucose monitoring, pulse and respiration rates.
• Supporting administration of insulin for diabetic patients.
• Undertaking basic wound care, including dressing changes and simple wound assessment.
• Provision of basic pressure relieving equipment and pressure ulcer risk assessment and advice.
• Venepuncture
• Ability to organise your day, adopt flexibility to different patient needs and that of the service.

The ability to work as part of the team and to have a flexible approach to work is essential. There is clear competency and training programme in place to support you to obtain the skills required for this role. The service operates between 8.00am - 6.00pm, seven days a week, and you will be required to work shifts between these times.

About us

Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand‑alone NHS community trust in the country to be awarded the title.

Find out more about working for our organisation here: https://online.flippingbook.com/view/226719057/

Job responsibilities

Key Areas of Responsibility To contribute to the delivery of care packages for patients, for patients with long term conditions, palliative care and rehabilitation needs, to achieve quality of life and independence where possible. To work within the integrated team to facilitate early discharge from hospital To work within the integrated team to prevent unnecessary admission to hospital To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

ClinicalThe post holder will: Apply competency based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed treatment. Plan and prioritise own visits to delegated patients and ensure these are documented in personal work diary. Ensure patient held records are completed for each visit and that SystmOne inputting is completed on a daily basis. Make basic judgements on patients response to prescribed treatment/care plans, and report findings to a qualified practitioner. Liaise with other healthcare professionals as required. Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy. Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals. Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. taking blood sugars, venepuncture, supervising, transfers and passive exercises. Be responsible for ensuring equipment is used safely, following relevant training and that it is maintained appropriately. Contribute to the requisitioning of supplies and equipment through electronic ordering systems. Work with qualified practitioners with group work/clinics as required. Demonstrate an awareness and understanding of consent and gain consent as appropriate following organisational policies. Share responsibility of indirect patient contact tasks such as answering telephones, arranging appointments, processing referrals and inputting activity data. Undertake health promotion / education as required, e.g. smoking cessation, falls etc. Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.

Person Specification

Qualifications

• NVQ 2 Health and Social Care or equivalent knowledge and experience demonstrated in application.
• NVQ 3 Health and Social Care

Experience

• Experience of working within a clinical care setting

Skills, Abilities and Knowledge

• Good interpersonal skills
• Highly motivated
• Able to provide high standards of care
• Tact & diplomacy
• Empathy and sensitivity
• Ability to use own initiative
• Good observational and reporting skills
• Ability to manage stressful situations
• Be a team player
• Work flexibly to accommodate patient/service needs
• Overcome barriers to understanding, e.g. patient with hearing or cognitive impairment
• Have basic IT and standard keyboard skills
• Be able to kneel, bend and stoop and work in cramped environments
• Be able to manoeuvre limbs of around 5-6kg
• Be able to manoeuvre patients using handling aids
• Awareness of technology

Communication

• Tact & Diplomacy
• Empathy & Sensitivity
• Ability to use own initiative

Personal and People Development

• Ability to manage stressful situations
• A team player

Personal Attributes / Behaviours (linked to the Trust's Behaviour Framework)

• Must hold a full and valid driving licence and have access to a vehicle

Other

• Able to communicate effectively using the English language in both verbal and written forms

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Norfolk Community Health and Care NHS Trust

£24,937 to £26,598 a year pro rata per annum