Community Healthcare Assistant

HCRG Care Group; Broxmore Park; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Discounts with My Reward Hub

Wage advances as you earn them

Wellbeing support and resources

Learning and development opportunities

Flexible/hybrid working

Job summary

HCRG Care Group is seeking a compassionate Community Healthcare Assistant to join our Healthy Family Team, supporting children, young people, and families across homes, schools, clinics and the wider community. Based in Surrey with hybrid working, you’ll help deliver universal, targeted and specialist services under supervision, adapting plans to individual needs and progress.

You’ll work with qualified professionals and contribute to safeguarding, admin tasks, and professional development while

Qualifications

• Good general education (minimum 4 GCSEs including Maths and English).
• Experience working with children and families in a team setting.
• Understanding of confidentiality and safeguarding practices.

Responsibilities

• Deliver care and support to children and families across settings under supervision.
• Assist with assessment, review, and progress monitoring using structured tools.
• Support universal, targeted, and specialist programmes including healthy child initiatives.
• Run and support training, workshops, and group sessions for families and professionals.
• Maintain accurate records and contribute to quality improvement activities.
• Follow safeguarding procedures and participate in supervision.

Skills

Communication skills

Teamwork

IT skills

Safeguarding knowledge

Education

GCSEs incl. Maths & English

NVQ Level 4 / equivalent

BTEC/CACHE Level 3 in Child Care

Job description

• Membership of My Reward Hub, giving you access to discounts on everyday purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you


• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates


• Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling


• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise


• An open and just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year.

We are seeking a compassionate Community Healthcare Assistant to join our Healthy Family Team, supporting children, young people, and their families across homes, schools, early years settings, clinics, and the wider community. The role involves assisting in the delivery of universal, targeted, and specialist services, providing high-quality, evidence-based care to improve health outcomes. Working under the supervision of qualified professionals, the post holder will carry out assigned tasks and may adapt care packages based on individual progress and needs. Base Our Healthy Family Team supports our Surrey Children and Family Health service and you will be based at one of our Office Hubs across Surrey with the opportunity for hybrid working. HCRG Care Group is a flexible-first employer, whilst you will have an office base, our teams are agile and work in flexible/hybrid arrangements.

Main Responsibilities

• Deliver care and support to children, young people, and families across homes, schools, early years settings, clinics, and community venues, under the supervision of qualified professionals.


• Assist with assessment, review, and progress monitoring using structured tools and feedback to qualified staff.


• Support universal, targeted, and specialist programmes, including the Healthy Child Programme, health promotion initiatives, and group interventions.


• Run, coordinate, and support training, workshops, and group sessions for children, families, and professionals.


• Build and maintain effective relationships with families, schools, and multidisciplinary teams; provide guidance and support as needed.


• Maintain accurate, contemporaneous records and documentation in line with organisational and national standards; support administrative tasks.


• Follow safeguarding procedures, identify risks, elevate concerns, and participate in safeguarding supervision.


• Use clinical reasoning to implement interventions, make referrals, and adapt care packages to individual needs and outcomes.


• Ensure safe use, storage, and transportation of equipment and resources; contribute to service audits, quality improvement, and policy development.


• Participate in professional development, supervision, appraisal, and training of students, junior staff, and new team members.


• Work flexibly across services and settings, manage own caseload, and adhere to organisational policies, procedures, and lone working guidelines.

Qualifications

• Good general education (minimum 4 GCSEs including Maths and English) or equivalent.


• NVQ Level 4, CACHE Level 3, BTEC in Child Care, or at least 2 years' relevant experience with children.


• Experience working in a team and with multi‑agency partners.


• Understanding of confidentiality, safeguarding, and information governance.


• Strong organisational, time management, IT, and communication skills.


• Ability to work independently within guidelines and respond appropriately to children and families in challenging situations.


• Ability to assess, analyse, and manage risk.


• Willingness to learn, undertake training, and adapt to changing practices.

Desirable

• Diploma or Degree in Health and Social Care.


• Associate Practitioner qualification.


• Experience in NHS, early years, or community settings.


• Experience working in a multi‑agency team.

Other requirements

the successful applicant will need to be a car driver and access to car insured for work purposes.

If you're keen to join our team, we'd love to hear from you so

We change lives by transforming health and care. Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone. While it doesn't happen often, sometimes a role is very popular and we'll need to close it earlier than the date we've shown here.

As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.