Community Health Care Support Worker

Derbyshire Healthcare NHS Foundation Trust; Ilkeston; On-site; GBP 22,000 - 26,000; Full time

Job summary

A healthcare organization is looking for a Community Health Care Support Worker in Ilkeston. The role involves supporting Registered Nurses in delivering person-centred care across various health services. Candidates should have an NVQ 3 or equivalent, effective communication skills, and experience with learning disabilities. You will be part of a dedicated team providing high-quality health services. The position offers flexible working, generous leave, and a supportive working environment.

Benefits

27 days annual leave plus bank holidays

Generous NHS pension scheme

Health service discounts

Access to employee assistance programme

Qualifications

• Minimum of NVQ 3 or equivalent is essential.
• Experience working with people with learning disabilities.
• Ability to communicate effectively with staff and families.

Responsibilities

• Support Registered Nurses in various settings.
• Implement individual care plans and interventions.
• Maintain effective communication with service users and professionals.

Skills

Communication skills

Ability to work in a team

Experience with learning disabilities

Crisis management

Education

NVQ 3 or equivalent

Job description

The Community Health Care Support Worker will support the Registered Nurses in all areas of the service's referral criteria. This covers a broad range including Mental Health, Trauma and Emotional Distress, Complex Physical Health, Sexual Health and Relationships, Behaviour Support and Dementia. Key aspects of the role include working as part of a multi‑disciplinary team to respond to nursing referrals and deliver person‑centred care; working under the direction of the Lead or Registered Nurse to implement individual care plans, carrying out assigned tasks and interventions as required; reporting back any findings, changes, or concerns regarding service users' health, behaviour, or environment promptly to the Registered Nurse; contributing to risk assessments, treatment plans, and team reports; promoting safety, dignity and wellbeing in line with Health & Safety policies; managing challenging behaviour using approved methods and care plans; traveling to visit people in their homes and within the community, including areas not accessible by public transport; maintaining effective communication (verbal, non‑verbal and written) with both service users and other professionals; and liaising with professionals, carers and agencies to ensure consistent and coordinated care.

The Team strives to provide forward‑thinking, high‑quality services that work in partnership with other agencies. The post holder will have experience of working with people with a learning disability and an enthusiasm to provide holistic person‑centred care. You will be working as part of a team where you will need to be able to communicate effectively with other staff, patients and their families/carers. The job covers multiple bases across Derby City and Derbyshire, and the post holder must meet the travel requirements to complete patient visits in the community.

A minimum of NVQ 3 or equivalent is essential. Those working towards this qualification will also be considered. The successful candidate can expect to work within a friendly, professional and committed team, receive regular supervision and have training and development opportunities.

Join ‘Team Derbyshire Healthcare’ and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people’s lives’. CQC rated us as "GOOD" overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust".

• Commitment to flexible working where this is possible
• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
• Yearly appraisal and commitment to ongoing training
• Generous NHS pension scheme
• Good maternity, paternity and adoption benefits
• Health service discounts and online benefits
• Incremental pay progression
• Free confidential employee assistance programme 24/7
• Access to our LGBT+ network, BAME Network and Christian Network
• Health and wellbeing opportunities
• Structured learning and development opportunities