Community Global News Assistant (Fixed-term contract)

The New York Times; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading media company in London seeks a Community Global News Assistant for a fixed-term contract. You will moderate comments, assist reporters, and contribute to a thoughtful community experience. Ideal candidates should have strong attention to detail and an interest in community building. This role requires regular in-office attendance, with some remote flexibility.

Qualifications

• A demonstrated interest in community building.
• Demonstrated news judgment.
• Strong attention to detail.

Responsibilities

• Moderate comments according to NYT guidelines.
• Coordinate work with other moderators.
• Nominate comments for highlighting as NYT Picks.
• Assist reporters with replies to reader comments.
• Share insights about trends in comments.
• Flag errors identified by readers.
• Track your work through team tools.

Skills

Community building

News judgment

Attention to detail

Tools

Slack

Google Sheets

Google Docs

Job description

Community Global News Assistant (Fixed-term contract)

London, United Kingdom

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

The Community team is looking for a comment moderator to work on a temporary basis to supplement our existing team. This position is full-time fixed-term contact, and is expected to last up to six months with the possibility of extension.

Your role will involve the review, approval and curation of reader comments in a fast-paced work environment. You might also work with reporters and editors on replies to reader comments and assist the Community editors with other tasks.

The New York Times is known within the industry as having one of the most thoughtful, robust and helpful comments sections. Readers come to us looking to participate in an informed and thoughtful debate on the most important news facing the world today.

This is an in-office position, based in London and includes regular attendance in the office four days each week. There may be some flexibility to work remotely per your departmental guidance. This role reports to the Senior Editor, Community Operations.

Responsibilities:

• Moderate comments according to NYT guidelines, maintaining a high-quality user experience.
• Coordinate work with other moderators on duty.
• Nominate comments for highlighting as NYT Picks.
• Assist reporters and editors with replies to reader comments, including by flagging opportunities for our journalists to respond to reader questions.
• Share insights about trends in comments with the Community team, Audience team and specific desks in the newsroom and Opinion section.
• Flag errors identified by readers to Community editors and relevant desk editors as needed.
• Track your work through team tools such as Slack, Google Sheets and Google Docs.
• You will report to the Senior Editor, Community Operations.

Basic Qualifications:

• A demonstrated interest in community building
• Demonstrated news judgment
• Strong attention to detail

Preferred Qualifications:

• Experience with online discussion groups as a moderator, manager or contributor
• A willingness to help shape The Times's roadmap for building communities within our comments.

The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply.

We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.