Community Falls Support Worker

Cambridgeshire Community Services NHS Trust; England; On-site; GBP 27,000 - 31,000; Full time

Job summary

A leading health service provider in the United Kingdom is seeking a Community Falls Support Worker to help individuals stay safe and independent in their homes. Candidates must have a strong background in community care, time management, and the ability to work autonomously. The role includes conducting falls assessments, recommending support plans, and delivering strength and balance programs. With a commitment to staff development and a supportive team environment, this is a fantastic opportunity for passionate individuals.

Qualifications

• Experience of working with OT/PT as B3/B4.
• Experience in facilitating strength and balance groups.
• Experience working in the community.
• Equipment ordering i.e Transfers and Mobility.
• Working in Falls related cases.

Responsibilities

• Support delivery of falls strength and balance group program.
• Provide and demonstrate mobility equipment.
• Assess and recommend actions to reduce falls risk.
• Maintain and update patient records.
• Work autonomously according to service protocols.

Skills

Time management

Car owner and UK licence driver

Able to use IT, MS Word and Excel

Detailed understanding of a wide range of medical conditions

Experience in using Systm 1

Education

NVQ level 3 or Degree or equivalent

Training related to Falls prevention

Training related to Strength and balance exercises

Job description

Go back Cambridgeshire Community Services NHS Trust

Community Falls Support Worker

The closing date is 18 January 2026

Do youwant to make a difference to someone's ability to remainsafe and independent in theirown homes?

Do you have experience of working in the community as a HCA, reablement support worker, Rehabilitation support worker, Therapy assistant, Therapy Technician.

Do you enjoy working in Luton communityproviding a prevention and rapid intervention service for people who have fallen or at risk of falls?

The service works shifts from 8pm until 6pm, 7 days per week with weekend work on a rota basis. A typical shift pattern for a full timemember of staff may include 4 working days over a 7-day period with 3 rest days.

Due to the nature of theroleit is essential that applicantsare able totravel effectively and independentlyon a daily basis to and from the base, clients' homes etc whilst transporting equipment. If necessary, adjustments can be considered,in accordance withthe Disability Discrimination Act.

Please note that should we receive a high number of applications, we reserve the right to close the advert anytime after the 9th January 2026.

Main duties of the job

Wehave an exciting opportunity formotivated, wellorganisedand enthusiasticindividuals to join our falls team asCommunityFallsSupport worker.You will bebased in Luton aspart of a small proactive team butwill beable to work autonomously using your own initiative, havegood communicationskills and be IT literate. Weoffer the successful applicantsa variety of interesting work in a friendly and supportive team. Training will beprovidedand the Trust is committed to staff development.

To respond quickly to all referrals for patients who have fallen or at risk of falling, arranging to visit them as soon as possible.

To visit patients in their own home or place of residence.

To complete a comprehensive, evidence-based falls assessment and identify any equipment, additional care or support required to enable the person to remain at home safely.

To support the Luton Falls Team in delivering all aspects of the falls strength and balance classes/ group programme as necessary to include: patient reviews, exercise assessment, education and psychological support.

About us

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Job responsibilities

To support delivery of all elements of the falls strength and balance group program: namely- face to face groups, virtual sessions both live and pre-recorded, and home exercise sessions.

To assess for, provide and demonstrate basic mobility equipment and equipment to aid activities of daily living.

Based on the falls assessment, to make recommendations to patients and their carers that will reduce the risk of further falls.

To make referrals to other services where this will reduce the risk of further falls and promote patients independence.

To follow up patients to ensure that equipment has been delivered and care is in place.

To maintain and update patient records in a timely manner using an electronic system and to work closely with the Falls Coordinator to collate and analyse associated data.

To undertake related administrative duties.

To respond quickly to all referrals for patients who have fallen or at risk of falling, arranging to visit them as soon as possible.

To visit patients in their own home or place of residence.

To complete a comprehensive, evidence-based falls assessment and identify any equipment, additional care or support required to enable the person to remain at home safely.

To support the Luton Falls Team in delivering all aspects of the falls strength and balance classes/ group programme as necessary to include: patient reviews, exercise assessment, education and psychological support.

To support delivery of all elements of the falls strength and balance group program: namely- face to face groups, virtual sessions both live and pre-recorded, and home exercise sessions.

To analyse facts and make judgements within own competency level. This will involve the use of skills to evaluate the patients condition and adapt the assessment and recommendations as necessary.

To work with service users and their carers to design packages of care that meet assessed needs, promote independence and choice, respect service users dignity and rights and meet cultural needs. To communicate information to the relevant services to support the smooth implementation of care.

To assess for, provide and demonstrate basic mobility equipment and equipment to aid activities of daily living.

Based on the falls assessment, to make recommendations to patients and their carers that will reduce the risk of further falls.

To make referrals to other services where this will reduce the risk of further falls and promote patients independence.

To follow up patients to ensure that equipment has been delivered and care is in place.

To maintain and update patient records in a timely manner using an electronic system and to work closely with the Falls Coordinator to collate and analyse associated data.

To undertake related administrative duties completing notes and onward referrals in timely manner to Social services, safeguarding, Community rehab, Assistive Technology Services, Age concern, Total Wellbeing, Fire Service, Medequip and other specialist services with CCS.

To be responsible for planning and prioritising own workload.

To work autonomously according to service protocols, procedures and pathways.

To contribute to the development of efficient operational procedures and local pathways and participate in service development projects and initiatives. To comment on proposals for changes in own area.

The post holder may be required to organise and run group activities.

To support team Lead in completing Audits.

To support team in promotion activities within Luton through other service partners.

Person Specification

Skills

• Time management, ability to organise and prioritise own work
• Car owner and UK licence driver
• Able to use IT, MS Word and Excel
• Detailed understanding of a wide range of medical conditions.
• Experience in using Systm 1

Experience

• Experience of working with OT/PT as B3/B4
• Experience in facilitating strength and balance groups
• Experience working in the community
• Equipment ordering i.e Transfers and Mobility
• Working in Falls related cases

Education and Training

• NVQ level 3 or Degree or equivalent, e.g. BSc,MSc or Diploma entry level qualification into the Physiotherapy profession.
• Training related to Falls prevention
• Training related to Strength and balance exercises

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cambridgeshire Community Services NHS Trust

£27,485 to £30,162 a yearper annum, pro-rata