Community Engagement Co-ordinator, NATIONAL TRUST

Guardian Jobs; Keswick; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading heritage organization in the UK seeks a Community Engagement Co-ordinator to develop community engagement strategies. You will work collaboratively with partners and communities, focus on inclusive engagement, and support civic action. Required skills include communication, planning, and data-driven decision-making. This position offers substantial benefits like a pension scheme and flexible working arrangements.

Benefits

Pension scheme up to 10%

Free entry to National Trust sites

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym membership discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at Trust places

Qualifications

• Experience working with a diverse range of people, both internally and externally.
• Strong understanding of good practices in community engagement.
• Confidence using data and insight in decisions.

Responsibilities

• Develop and deliver community engagement priorities.
• Build trusted relationships and partnerships.
• Champion inclusive engagement and participation.

Skills

Community engagement understanding

Working with diverse individuals

Communication skills

Planning and organisational skills

Data-driven decision making

Collaborative mindset

Inclusivity in engagement

Job description

Important notice**

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy.

As Community Engagement Co-ordinator, you’ll develop and deliver our community engagement priorities across the North & West Lake District Landscapes Portfolio. You’ll work collaboratively with colleagues, partners and communities to ensure our work is shaped by local voices and delivers meaningful public benefit. This is a dynamic and impactful role, helping us connect more people with nature, heritage and place.

What It's Like To Work Here

The North & West Lake District Landscapes Portfolio is a large countryside portfolio covering six valleys of the Lake District National Park, Wordsworth House & Garden in Cockermouth, and coastal land in the heart of Whitehaven.

You’ll be part of a passionate and supportive team that values collaboration, creativity and inclusion. Working across a diverse and complex landscape, you’ll have the opportunity to build strong relationships with communities and partners, and influence how we engage with people both on and off our properties. The North & West Lake District Landscapes Portfolio is rich in heritage and natural beauty, and we’re committed to making it accessible and relevant to everyone.

What You'll Be Doing

You’ll take a people-first approach, putting the needs and voices of communities at the heart of our plans. You’ll build trusted relationships, develop partnerships, and support colleagues to work more collaboratively with communities. You’ll champion inclusive engagement, remove barriers to access, and test new approaches to participation. Your work will help shape how the National Trust delivers public benefit and inspires civic action.

Working across the North & West Lake District Landscapes area, you'll help deliver different approaches to community dependent on their ambitions and needs. You will need to have strong organisational skills to prioritise and deliver work across a geographically spread area, and a positive and open communication style to engage and work with a broad range of people - community members, partners, NT colleagues and volunteers.

Who We're Looking For

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

• understanding of community engagement
• experience of working with diverse range of people, both internally and externally
• communication, planning and organisational skills
• confidence using data to make decisions

Additional criteria for all other applicants:

• strong understanding of good practice in community engagement and participatory approaches
• experience of working with diverse communities, partners and volunteers
• excellent communication, planning and organisational skills
• confidence using data and insight to shape decisions and engagement strategies
• a collaborative mindset and enthusiasm for creating inclusive experiences

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme up to 10% of basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places