Community EI Administrator | Greater Manchester Mental Health NHS Foundation Trust

Greater Manchester Mental Health NHS Foundation Trust; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent mental health service provider in Manchester seeks an administrative assistant to support the Early Intervention Services Team. Responsibilities include managing correspondence, data entry, and facilitating communication within the clinical team. Applicants should possess strong organizational skills and attention to detail. This role provides opportunities for personal and professional growth within a supportive environment.

Benefits

27 days annual leave plus bank holidays

Excellent pension

Cycle to work scheme

Wellbeing programme

Blue Light Card Discounts

Qualifications

• Strong administrative skills necessary for effective support.
• Ability to type accurately and efficiently.
• Understanding of basic mental health administrative tasks.

Responsibilities

• Provide admin support to the clinical team.
• Deal with all incoming and outgoing mail.
• Produce minutes from meetings.
• Type correspondence and reports.

Skills

Efficient communication

Data entry

Organizational skills

Attention to detail

Experience with PARIS system

Job description

Please note - This role is not eligible for sponsorship under current immigration rules. Separate provisions apply to workers who have been sponsored and held continuously on a Skilled Worker visa since prior to 04/04/2024.

Role Overview

To provide an efficient and effective administrative service with the Manchester Early Intervention Services (EIS) Team. To carry out all administrative tasks in relation to the EIS role, audio typing, answering telephone calls to patients, relatives and various clinical staff and professionals to provide an efficient mental health service. Carry out a variety of administrative tasks as directed by the Community Admin Manager.

Responsibilities

• Provide admin support to the clinical team in relation to care plans and clinical correspondence.
• Deal with all incoming and outgoing mail, processing, distributing and responding within limits.
• Ensure that sufficient stocks of stationery are available to meet the needs of the team without resorting to stockpiling.
• Co-ordinate and facilitate the dissemination of information to and from the team.
• Deal efficiently, precisely and courteously with telephone callers.
• Produce minutes from daily zoning meetings, MDT or any other team meeting as required.
• Type correspondence, reports, etc., amending the format and grammar as necessary within the PARIS computerised system.
• Develop an understanding of the patient record system (PARIS) and have responsibility for its use.
• Support clinicians and administrators with ensuring Data Quality targets are maintained.
• Enter good quality data into the EPR system to support quality improvement and performance at a local team level.
• Access only information that is authorised for the role, whether paper, electronic or in another media.

About the Trust

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond. Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Staff Benefits

• Pay Enhancements
• 27 days annual leave plus bank holidays, rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts

This advert closes on Monday 17 Nov 2025.