Community Coach for Housing & IAG Guidance

Orbit Group; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A major housing organization is seeking a Community Coach in Greater London to engage with local communities. This role involves assessing customer needs, delivering Information Advice and Guidance, and building partnerships. Candidates should possess empathic communication skills, experience in community settings, and a valid driver's license for business use. The organization offers flexible working, training opportunities, and is committed to creating an inclusive workplace.

Benefits

Flexible working opportunities

Training programmes for career development

Wellbeing programmes

Qualifications

• Must have a car for business use and be willing to travel.
• Experience of delivering IAG in a community-based setting is essential.
• Ability to respect information sharing protocols and data protection legislation.

Responsibilities

• Plan and deliver community engagement activities.
• Provide Information Advice and Guidance to customers.
• Maintain partnerships with local services to support additional activity.

Skills

Empathic approach

Compliance with Code of Conduct

Ability to handle difficult situations

IAG delivery experience

Education

IAG Level 3 qualification or above

Tools

Car for business use

Job description

A major housing organization is seeking a Community Coach in Greater London to engage with local communities. This role involves assessing customer needs, delivering Information Advice and Guidance, and building partnerships. Candidates should possess empathic communication skills, experience in community settings, and a valid driver's license for business use. The organization offers flexible working, training opportunities, and is committed to creating an inclusive workplace.