Community Centre Activities Assistant (Fixed Term)

NCL Health and Social Care Academy; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A community support organization in Greater London seeks a Community Programme Assistant to facilitate activities for older individuals. This full-time role involves planning events, supporting volunteers, and enhancing community welfare. Candidates should have experience engaging with older or disabled individuals and possess strong communication skills. The position offers various benefits, including a pension contribution and 24/7 access to a GP.

Benefits

4% pension contribution

Life insurance

Discounts at retailers

24/7 access to a GP

Employee Assistance Programme

Career development opportunities

Free DBS check

Qualifications

• Experience working with older or disabled people, including those with dementia.
• Ability to work independently and use initiative.
• Excellent customer service skills.

Responsibilities

• Deliver a wide range of activities and events for older people.
• Plan and develop engaging events programmes.
• Support volunteers and their wellbeing.

Skills

Experience engaging with older or disabled people

Teamwork

Strong communication skills

Calm under pressure

Initiative

Problem-solving

Job description

We’re looking for a Community Programme Assistant to help deliver meaningful, enjoyable experiences that truly enrich people’s lives. As part of our frontline team, you’ll support the delivery of daily activities such as chair-based exercise, discussion groups, card games, creative sessions, and social events. You’ll also help develop and deliver a programme of wider community activities. You’ll work closely with our Centre Managers, Community Hub Managers and volunteers to ensure our centres are safe, engaging, and inclusive environments. The role includes some evening and Sunday work, with Time off in lieu. This role is full time working 36.25 hours per week (Monday to Friday).

About Us

Jewish Care’s Community Centres are warm, welcoming spaces where older people come to connect, stay active and feel part of a vibrant community.

Your Role

What You’ll Be Doing

• Delivering a wide range of activities and events for older people
• Helping plan and develop an engaging events programme
• Supporting volunteers and contributing to their wellbeing
• Ensuring centres run safely by working with Health & Safety and catering teams
• Facilitating activities across our Community Hubs
• Preparing and delivering day-centre sessions
• Assisting with daily setup and close-down of the Centre
• Supporting welfare-related admin and data entry on our membership system
• Helping the team meet KPIs and deadlines
• Using member feedback to improve service quality
• Following safeguarding guidance and raising any concerns appropriately

About You

You’ll be someone who genuinely enjoys connecting with people and supporting older members of the community. You’ll bring warmth, patience, energy and confidence to every interaction.

You’ll Need

• Experience engaging with older or disabled people, including those living with dementia (E)
• Experience working in a team (E)
• Strong communication and customer service skills (E)
• Ability to remain calm, positive and respectful in all situations (E)
• Ability to work independently and use your initiative (E)
• Problem-solving skills and the confidence to think clearly under pressure (E)

Your Benefits

• 4% pension contribution (Legal and General)
• 2 x salary - Life Insurance.
• A huge range of discounts at major retailers and supermarkets
• 24/7 access to a GP either online or on the phone
• Access to our Employee Assistance Programme providing confidential advice
• Our Wellbeing Hub which contains lots of articles and support with mental and physical wellness, free fitness, and yoga videos and lots more
• Career development opportunities and access to our online learning management system
• Free DBS check where the role requires.