Community Care Support Worker

West Northamptonshire Council; England; On-site; GBP 21,000 - 27,000; Full time

Job summary

West Northamptonshire Council is seeking a compassionate Community Support Worker to help adults with disabilities and health needs live independently at home. You will work in a multidisciplinary team to promote wellbeing and access local services.

Responsibilities include home visits, low-level equipment installations, monitoring assistive technology, and collecting equipment when no longer required. Driving between customers' homes is required.

Qualifications

• Experience in health or social care, ideally in a community setting.
• NVQ Level 2 in Health and Social Care (or equivalent).
• Excellent communication and interpersonal skills with vulnerable adults.
• Ability to maintain accurate records and reports.
• Experience using Microsoft Office 365 applications (Teams and OneDrive).
• An interest in assistive technology would be an advantage.

Responsibilities

• Support vulnerable adults to live as independently as possible at home and in the community.
• Undertake home visits and identify customer needs.
• Carry out low-level equipment installations and monitor assistive technology use.
• Collect equipment when no longer required.
• Travel between customers' homes across West Northamptonshire; driving is essential.

Skills

Interpersonal skills

Communication

Problem solving

Team player

Education

NVQ Level 2 in Health and Social Care

Tools

Microsoft 365

Job description

As a Community Support Worker, you will play a vital role in helping adults with physical disabilities, physical frailty, and mental health needs to remain independent within their own homes and communities. Working directly with individuals, you will provide practical support, promote wellbeing, facilitate access to services and local resources, and help prevent unnecessary hospital admissions or residential care placements. You will also support the Assistive Technology Team by identifying customer needs, undertaking home visits, carrying out low-level equipment installations, monitoring and supporting customers using assistive technology, and collecting equipment when it is no longer required.

This role offers a unique opportunity to work within a dedicated, integrated team bringing together expertise from both health and social care to deliver vital intermediate care services across Northamptonshire. You will support people to regain confidence, maximise independence, and achieve their rehabilitation and reablement goals following illness, injury, or discharge from hospital.

As part of a multidisciplinary team, you will work alongside senior nurses, staff nurses, physiotherapists, occupational therapists, medical professionals, social care colleagues, and assistive technology specialists to provide high-quality, person-centred care. No two days are the same, making this a rewarding and varied role where you can make a genuine difference to people's lives every day.

You can also see our full list of employee benefits on our careers site here:

Why you should work for us | West Northamptonshire Council

What will you be doing?

We're looking for a compassionate, proactive, and reliable individual who is passionate about supporting others. You will have experience working within a health, social care, or community care environment and understand the importance of promoting independence and dignity. You will be an excellent communicator who can build positive relationships with customers, families, colleagues, and partner agencies. Working independently, solving problems, and responding calmly to changing situations while always putting the wellbeing and safety of vulnerable adults first.

Supporting vulnerable adults, including those with sensory impairments, to live as independently as possible within their own homes and communities. The role includes supporting the with identifying customer needs, undertaking home visits, carrying out low-level equipment installations, monitoring and supporting customers who use assistive technology, and collecting equipment when no longer required.

Working Pattern

37 hours per week, Monday to Friday, with flexible working arrangements.

Please note: Due to the community-based nature of this role and the need to travel between customers' homes across West Northamptonshire, candidates must be able to travel independently throughout the working day. Driving is an essential requirement of the role.

About you

We're looking for someone with experience in health or social care, ideally gained within a community-based setting, and an NVQ Level 2 in Health and Social Care (or equivalent qualification). You'll have strong interpersonal skills, a practical approach to supporting people, and the ability to maintain accurate records and reports. Experience using Microsoft Office 365 applications, including Teams and OneDrive, would be beneficial.

An interest in, or experience of, electronic assistive technology would be an advantage. You'll work closely with customers and social care teams to identify needs and support the use of assistive technology solutions that promote independence, safety, and wellbeing.

Working independently, managing a varied workload, and building effective relationships with customers, colleagues, and partner organisations.

As this is a community-based role, a full driving licence and access to a vehicle for work purposes are essential. You'll be required to travel independently between customers' homes and community locations across West Northamptonshire.

Please note: We are unable to offer Skilled Worker visa sponsorship for this role and do not support visa transfers. Applicants must have the right to work in the UK at the time of application.

This role is exempt from the Rehabilitation of Offenders Act 1974 and is subject to an Enhanced DBS check. It is also a regulated activity and will be subject to both Adults' and Children's Barred List checks. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment.

About us

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

Our vision is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. Hear from our Chief Executive, Martin Henry, about

building a career at WNC.

We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner

The following film was created by us to communicate our intentions - watch WNC colleagues explain

what DEI means to us.

If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email

[e-mail] for support.

Please note we reserve the right to close the advert early if we receive a high volume of suitable applications, so we recommend applying as soon as possible to avoid disappointment.

West Northants Council, where careers thrive.