Community Care Coordinator

Northamptonshire Healthcare Nhs Foundation Trust; Northampton; On-site; GBP 28,000 - 31,000; Full time

Job summary

Northamptonshire Healthcare NHS Foundation Trust is seeking a Community Coordinator to work with the Age Well Teams in the Northampton area. You will perform comprehensive home assessments and develop personalised care plans, coordinating referrals to ensure timely support and to help older people live independently at home.

Ideal candidates have caring experience and IT proficiency (Microsoft Office and electronic diary management).

Qualifications

• Previous experience in caring role/profession.
• IT skills including Microsoft packages and electronic diary management.

Responsibilities

• Undertake comprehensive holistic assessments in patients' own homes to create personalised care plans.
• Coordinate referrals to ensure timely support within the locality.
• Support frail older people to live independently and reduce isolation.
• Work with Befriending leads and dementia/falls supports as part of Age Well teams.
• Document care plans and monitor service delivery using clinical and organisational data systems.

Education

GCSEs minimum 5

NVQ level 3 in care field

NVQ level 4 in care field

Tools

Microsoft Office

Electronic diary management

Job description

Job summary

Northamptonshire has the ambition that our older population can be happy, healthy and able to maintain independence for as long as possible. Our older population tell us that it can be complicated and confusing to know where best to seek advice and support, that time is often needed to review wider health needs as opposed to ten-minute appointments and that social isolation and fear of ageing are major factors on wellbeing. We want to fix this to make sure that all of our older population have personalised and holistic support plans and have their own link person who will ensure timely support is available when needed. The bedrock of our change programme is to continue with the creation of local support teams matching the geographic areas covered by our Primary Care Networks (PCN). These teams combine staff from voluntary sector, adult social care and health, linked to a team of specialists, and led by the Frailty Specialist GP in each PCN.

For this role we are seeking to appoint to PCNs in the Northampton area (MWEB and Royal Parks) and there is a need to work on Mondays and Thursdays as part of the working pattern to be agreed with the successful candidate.

Main duties of the job

• Liaise with GPs and practice teams to identify persons who are elderly, frail or who have long term health needs and support
• Arrange, coordinate and undertake initial home visits and assessments of need within a patient's own home, making relevant referrals
• Undertake basic health checks such as weight, nutrition, blood pressure monitoring
• Support persons within the community to be able to remain as independent as possible within their own home and reduce the risk of crisis support.
• Tasks may include but not limited to assessment and provision of low level mobility aids, house clearance and cleaning, provision of items to meet basic needs such as emergency food parcels, supporting individuals with housing, finances, medication and follow up appointments.
• Coordinate and attend PCN Frailty Clinics.
• Work alongside families and a person's wider support network, ensuring their choices, needs and support within their own home are met as a long-term plan.
• Helping persons to access existing groups and events taking place within their communities.
• Document and monitor aspects of patient co-ordination and service delivery, supporting data collection and audit using the practices clinical system as well as organisational data systems
• Maintain an individual case load whilst working cohesively alongside other Age Well partner organisations, supporting a collaborative approach

About us

NHFT is an NHS Community and Mental Health Foundation Trust, providing physical, mental health and specialty services in hospital settings and in the community. We provide over 200 services across the county - as well as some specialist services in bordering and nearby counties. We work together with our partners to ensure that everyone who comes through our doors receives compassionate, person-centred care, regardless of their background or circumstances.

NHFT promotes a culture of learning, to improve the care and safety of our patients and colleagues. We have achieved our 'outstanding' rating by encouraging opportunity, innovation, development and growth across our workforce.

At NHFT we believe that work should be rewarded in every sense which is why we are proud to be an accredited living wage employer.

We aim to support financial wellbeing and create an environment where all people feel valued and able to thrive.

Job responsibilities

As a Community Coordinator in one of the local Age Well Teams you will be responsible for undertaking comprehensive holistic assessments of identified frail older people, usually in their own homes, to create personalised care plans which will assist the person to live well in their own environment, manage their long-term conditions, reduce isolation and improve their general wellbeing and quality of life. Candidates therefore need a range of experience, including hands on clinical care in a health setting, as a Health Care Assistant or similar, and be passionate about providing effective support to our older population within the community. A good understanding of services available both within the community and hospital and an interest in frailty so patients can be supported is essential. As a Community Coordinator you will co-ordinate referrals to ensure patients within the locality receive excellent and timely support. The ability to develop close working relationships with other health and social care partners is an essential aspect of this role. Every team member will have direct access to their local Befriending lead, and lead support workers for Falls and for Dementia. Through additional training if required you will identify low level equipment needs and instruct for these to be provided and identify how technology can be used to maintain independence and help self management of long term conditions and instruct for digital solutions to be provided.

Person Specification

Experience

Essential

• Previous experience in caring role/profession

Desirable

• Experience of care coordinator role in the community

IT

Essential

• Intermediate level of IT skills, including Microsoft packages
• Electronic diary management skills

Desirable

• Enhanced IT skills with appropriate qualification to evidence
• S1 or equivalent EPR experience

Qualification

Essential

• GCSEs minimum 5

Desirable

• NVQ level 3 in care field
• NVQ level 4 in care field

Details

Band: Band 4
Pay scheme: Agenda for change
Salary: £28,392 to £31,157 a year pro rata
Contract: Fixed term, 12 months
Working pattern: Full-time
Reference number: 270-TH458-AD

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer contact details

For questions about the job, contact: Ageing Well Team Service Manager, Lauren Steele, [e-mail], 07729101961

The closing date is 02 November 2026.