Community Associate - Leading Workspace Brand

x+why; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company on a mission to transform workspaces for good! As a Community Associate, you'll be the first point of contact for members, providing exceptional service and engaging in a variety of tasks daily. This role offers a dynamic environment where no two days are the same, allowing you to showcase your people skills and creativity. Enjoy a vibrant workplace with inspiring design, cutting-edge technology, and a collaborative team that values fun and productivity. If you're ready to make a positive impact in a supportive atmosphere, this opportunity is perfect for you.

Benefits

Collaborative Team Environment

Inspiring Workspace Design

Great Coffee

Flexible Work Environment

Supportive Culture

Qualifications

• Strong customer service skills with a positive and engaging nature.
• Ability to manage multiple tasks and respond to inquiries effectively.

Responsibilities

• Assist members with inquiries and manage meeting room bookings.
• Coordinate member engagement events and support the events team.

Skills

Exceptional Customer Service

Communication Skills

Event Coordination

Problem Solving

Job description

Community Associate - Leading Workspace Brand

Join to apply for the Community Associate - Leading Workspace Brand role at x+why

Community Associate - Leading Workspace Brand

Join to apply for the Community Associate - Leading Workspace Brand role at x+why

At x+why we are on a mission to change the way the world works for good.

In short, we believe business should always be a force for good. So, let’s start by admitting that job adverts could be better. Way better. Be gone with long-winded adverts, complete with uninspiring lists of “responsibilities” and generic recruitment jargon.

Have a read below and if this sounds like a position you would like to be considered for, then we’d love you to apply!

The bit about us:

Founded in 2019, by 3 incredibly motivated entrepreneurs whose mission was clear - business should be a force for good. And by good we mean; we consider people and planet as well as profit. We are very proud to be a Certified B Corp!

We currently manage almost 400,000 sq ft of hospitality focused co-working, event, and exclusive Clubspaces for over 5000 members. We operate across the UK, with offices in London, Birmingham, Manchester, and Milton Keynes, with plans to launch more sites in 2025 (and beyond!).

The bit about the role:

This is a roll your sleeves up and get involved type role – with no two days being the same. Although based on our front desk, you will be free to roam and proactively assist across the site as needed. You will respond and action all email enquiries from current and prospective members, book meeting rooms, coordinate all member engagement events, manage stock/supplies and support the events team with external event bookings.

The bit about you:

As the first person our members engage with at our People's Mission Hall site, Whitechapel, you will understand what exceptional service looks like, and how to achieve that. Your positive and engaging nature is infectious, and everyone you interact with walks away a little bit happier.

You enjoy the buzz of a varied role that keeps you on your toes, and want to work for a company that will put your exceptional people skills to full use.

Why x+why?

We want you to enjoy coming to work every day. Even on Mondays.

To make sure of this we will provide you with a phenomenal environment - think inspiring design, cutting edge tech, stunning views, great coffee, and lots and lots of plants! Plus, you’ll be part of our hugely supportive, collaborative team, who although take their members’ experience very seriously, also want to have a lot of fun along the way.

What next?

Simply click on the Apply button below and upload your CV.

It is essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.

All applicants must have the right to work in the UK.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

Referrals increase your chances of interviewing at x+why by 2x

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