Community Activation Manager

Working Nomads; United Kingdom; Remote; GBP 50,000 - 70,000; Full time

Job summary

A global company specializing in community engagement seeks a Community Activation Manager to lead practitioner engagement initiatives. You will design and implement strategies that connect practitioners to purpose while driving measurable commercial outcomes. Ideal candidates will have proven leadership experience, strong data literacy, and collaboration skills. This role is positioned to make a significant impact within a supportive and purpose-driven environment.

Qualifications

• Proven experience leading teams and delivering regional strategies.
• Strong data literacy with ability to track performance and tell compelling stories.
• Skilled collaborator across functions and cultures.

Responsibilities

• Lead Regional Hubs and guide teams to align with global strategy.
• Design locally relevant engagement strategies.
• Partner with Sales to grow practitioner networks.

Skills

Team leadership

Community engagement

Data literacy

Collaboration

Job description

Insights core purpose is to create a world where people truly understand themselves and others and are inspired to make a positive difference in everything they do. Like any brilliant team we’re made up of different people. A career at Insights is about welcoming people for who they are, and supporting their journey towards whoever they want to become.

At Insights, we believe practitioner communities are the heartbeat of our business. They inspire growth, retention, and advocacy — and we’re looking for a Community Activation Manager to lead this charge.

In Community Activation we fuel the head and the heart, turning practitioner inspiration into action and community energy into measurable commercial outcomes. By combining consultancy, connection and creativity, we empower practitioners and Faculty to apply Insights' solutions with passion and purpose, again and again.

We’relooking for a purpose-led, commercially minded community leader who can energise teams, design meaningful practitioner experiences, collaborate regionally and globally, and turn engagement into measurable growth.

We need you to help us deliver engagement that’s globally consistent, locally loved.

Job Description

Why Join Us?

This is more than a role — it’s a chance to shape the future of practitioner engagement worldwide. You’ll lead communities that connect practitioners not just to products, but to meaning, growth, and impact. At Insights, you’ll be part of a global movement that blends purpose with performance, ensuring every practitioner feels inspired, empowered, and connected.

You’ll head up regional hubs of Learning & Community Architects and Community Activation Specialists, shaping engagement strategies that are globally consistent yet locally loved.

Your Purpose

You’ll be the driving force behind regional practitioner activation, ensuring every initiative connects people to purpose while delivering measurable commercial outcomes. By partnering with Sales, Marketing, Product, and Customer Success, you’ll turn practitioner engagement into growth, retention, and advocacy.

What You’ll Do

Lead Regional Hubs: Inspire and guide teams, ensuring clarity, performance, and alignment with global strategy.

Activate Communities: Design and deliver locally relevant engagement strategies that increase awareness, adoption, and ongoing use of Insights products and learning journeys.

Drive Commercial Impact: Partner with Sales and Customer Success to grow practitioner networks, promote Insights Discovery Accreditation (IDA), and link community activity directly to account growth and renewals.

Collaborate Globally: Share insights and success stories with fellow Community Activation Managers, feeding regional innovation into global strategy.

Champion Change: Embed new ways of working across hubs, modelling adaptability, resilience, and curiosity.

Deliver Content & Experiences: Empower specialists to create engaging regional content and live practitioner events that amplify stories and strengthen connection.

Harness Data & Insight: Use practitioner feedback and metrics to inform decisions, demonstrate impact, and continuously improve.

Qualifications

What You’ll Bring

Proven experience leading teams and delivering regional strategies within a global framework.

Ability to link community engagement to measurable commercial outcomes.

Skilled collaborator across functions, cultures, and international matrix environments.

Strong data literacy, with the ability to track performance and tell compelling stories of impact.

Experience in content, communications, or community platforms.

Success Measures

Practitioner engagement activities tied to renewals, product adoption, IDA growth, and community size.

Year-on-year improvement in practitioner satisfaction scores (NPS).

Regional innovations scaled globally.

Increased practitioner lifetime value across engaged accounts.

Positive feedback from cross-functional leaders on regional activation impact.

Additional Information

Read more about inclusivity at Insights via the vacancy page on our website: https://www.insights.com/inclusively-insights/